Restaurant Operations & Guest Experience Lead

Baekjeong Korean BBQ; California (MO); On-site; USD 70,000 - 73,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k after 90 days

Paid sick leave

Job summary

Baekjeong Korean BBQ in Rowland Heights, CA is hiring an Assistant Manager to oversee daily restaurant operations and ensure compliance with company standards. You will direct staff to deliver a great dining experience and manage schedules, inventory, and guest satisfaction.

The role requires leadership experience in a fast-paced restaurant, knowledge of food safety regulations, and strong customer service skills.

Qualifications

• High School diploma or GED required.
• Foodservice Management Certification preferred.
• Experience in a fast-paced restaurant environment is advantageous.

Responsibilities

• Oversee daily restaurant operations to ensure smooth service.
• Lead staff to deliver guests a great dining experience.
• Create and manage staff schedules for adequate coverage.
• Maintain food quality standards for consistent meals.
• Enforce health and food safety standards and regulations.
• Recruit, hire, and train new employees.
• Monitor performance and provide constructive feedback.
• Coach staff for skill development and career growth.
• Address guest complaints and resolve issues promptly.
• Ensure adherence to company policies and procedures.
• Manage cash handling and reconciliation processes.
• Conduct inventory counts and order supplies.

Skills

Customer Service

Problem solving

Organizational skills

Verbal/written communication

Teamwork

Multi-tasking

Physical lifting

Education

High School diploma or GED

Foodservice Management Certification

Tools

Microsoft Office

Job description

Baekjeong Korean BBQ in Rowland Heights, CA is hiring an Assistant Manager to oversee daily restaurant operations and ensure compliance with company standards. You will direct staff to deliver a great dining experience and manage schedules, inventory, and guest satisfaction.

The role requires leadership experience in a fast-paced restaurant, knowledge of food safety regulations, and strong customer service skills.