Restaurant Operations & Growth Leader

Dairy Queen; Kerrville (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Dairy Queen in Kerrville, TX is seeking an experienced Restaurant General Manager to lead daily operations and drive financial performance. You will oversee production, inventory, staffing and guest service to meet company standards.

As the leader, you will develop and execute the location's game plan with your direct supervisor, ensure adherence to Pride systems, and strive to maximize sales, profitability and customer satisfaction through strong team leadership and efficient scheduling.

Responsibilities

• Oversees entire restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant.
• Ensures restaurant is operated within operational guidelines established by owner and franchisor.
• Develops and achieves the restaurant's game plan by working with their DM.
• Ensures guest service in all areas meets company standards.
• Responds to customer complaints, taking prompt and appropriate action to resolve problems and to ensure customer satisfaction.
• Works with local chamber and schools to increase restaurant sales.
• Staffs, trains and develops assistant managers and hourly employees through orientations, ongoing feedback, performance expectations and reviews.
• Manages effective scheduling and staffing for all day parts and sales volumes.
• Manages restaurant P & L to optimize profit, controls COGS, Labor, and Controllables.
• Performs other duties as requested by DM.
• Manages the entire operation of the restaurant through staff development, sales and profitability to meet location game plan.

Job description

Dairy Queen in Kerrville, TX is seeking an experienced Restaurant General Manager to lead daily operations and drive financial performance. You will oversee production, inventory, staffing and guest service to meet company standards.

As the leader, you will develop and execute the location's game plan with your direct supervisor, ensure adherence to Pride systems, and strive to maximize sales, profitability and customer satisfaction through strong team leadership and efficient scheduling.