Restaurant Operations Excellence Coach

McDonald's; Atlanta (GA); On-site; USD 78,000 - 98,000; Full time

Benefits offered by this job

Health insurance

Bonus eligible

Benefits eligible

Job summary

McDonald’s is seeking a Field Operations Consultant to conduct comprehensive restaurant evaluations, ensuring adherence to Quality, Service and Cleanliness standards and safety guidelines. You will train, coach, and support Franchisees to drive guest experience and financial performance.

The role requires strong communication, travel readiness, and expertise in restaurant systems. This position offers health benefits and performance-based bonuses within a robust company framework.

Qualifications

• Strong attention to detail with measurable reporting.
• Ability to travel and schedule evaluations.
• Excellent communication and presentation skills.
• Experience in restaurant operations preferred.
• Interpersonal skills with franchisees.

Responsibilities

• Conducts operations evaluations to assess customer experience and brand standards.
• Identifies issues impacting quality, service and cleanliness.
• Provides coaching and training to restaurants and owners.
• Supports initiatives like Delivery, Drive-Thru, Digital.
• Collaborates with Franchise Business Partners to monitor metrics.

Skills

Attention to detail

Time management

Communication skills

Franchise relationship management

Education

High school diploma

Job description

McDonald’s is seeking a Field Operations Consultant to conduct comprehensive restaurant evaluations, ensuring adherence to Quality, Service and Cleanliness standards and safety guidelines. You will train, coach, and support Franchisees to drive guest experience and financial performance.

The role requires strong communication, travel readiness, and expertise in restaurant systems. This position offers health benefits and performance-based bonuses within a robust company framework.