Restaurant Manager - Winter 26.27

Alterra; Snowshoe (WV); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Affordable on-mountain housing

Medical Benefits – Minimal Essentials

Free skiing and snowboarding at Alterr

401k plan

Discounted Lift Tickets for Friends &

Restaurant discounts at Snowshoe

Retail and Mountain Essentials savings

Pro Deals from top brands

Job summary

Alterra Snowshoe Resort is seeking a seasoned restaurant leader to oversee daily operations, drive guest satisfaction, and manage a high-volume dining environment during the winter season.

You will guide the management team, monitor budgets, and ensure compliance with safety and quality standards while delivering exceptional service and a memorable guest experience.

Qualifications

• Two+ years of post-high school education or higher.
• West Virginia Food Handlers Certificate required.
• High School Diploma or GED required.

Responsibilities

• Oversee restaurant operations to ensure top-notch customer service, effective employee development, and profit maximization.
• Lead management staff to achieve sales and profitability goals, analyze cost and revenue budgets, and inform leadership.
• Foster positive interactions with guests and staff, seek feedback, and respond to queries promptly.

Skills

Leadership

Financial acumen

Customer service

Staff development

High-volume operations

Education

Two+ years of post-high school education

West Virginia Food Handlers Certificate

High School Diploma or GED

Job description

Seasonal

Work, Play, Get Paid, and Enjoy the Perks!

• Housing: Affordable on-mountain employee housing available for rent.

• Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209

• Pay: $48,000 salaried

• Start Date:The end of November and beginning of December with positions available throughout the season.

• Seasonal: Seasonal work involves temporary employment tied to specific times of the year.

• Schedule: May require working early mornings, evenings, weekends, and holidays

• If you’re seeing this job, we’re still hiring and accepting applications

Employee Perks:

• Medical Benefits – Minimal Essentials Coverage available

• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!

• 401k plan available to any employee over the age of 18

• Discounted Friends and Family Lift Ticket Vouchers

• 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)

• 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)

• Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

Why Work with Us?

Are you passionate about high-volume food service and dedicated to delivering exceptional dining experiences? We’re looking for motivated individuals to join our team at our latest establishment!

At our venue, we pride ourselves on top-notch service and mouthwatering dishes in a vibrant, fast-paced environment. If you excel in high-energy settings and are committed to precision and efficiency, we want you on our team. Be part of our dynamic operation and help us continue to offer outstanding service and delicious food!

Job Responsibilities:

• Oversee restaurant operations to ensure top-notch customer service, effective employee development, and profit maximization.

• Lead management staff to achieve sales and profitability goals, analyze cost and revenue budgets, and keep the leadership team informed.

• Foster positive interactions with guests and staff, actively seek feedback, and respond to queries promptly.

• Recommend and implement cost-reduction and sales-increasing strategies, maintain appropriate staffing levels, and ensure staff knowledge of menu and promotions.

• Monitor food and beverage quality to meet company standards, ensure resource availability, and enforce policies on sanitation, safety, and cash handling.

• Train and develop supervisors and staff, handle hiring, evaluations, and terminations, and maintain a positive work environment.

• Ensure compliance with health, safety, and regulatory standards, and maintain a clean and safe environment.

• Collaborate with the Executive Chef on menu engineering, prepare annual budgets, and train staff on new menu items and RTP programming.

Education:

• Two+ years of post-high school education

• West Virginia Food Handlers Certificate required

• High School Diploma or GED

Preferred Experience:

• A minimum of 3-5 years of progressive management experience in a moderate to high-volume restaurant

• At least 2 years of full restaurant P&L management experience

• Experience hiring, training and mentoring salaried managers and hourly FOH staff

• Strong financial acumen with the proven ability to oversee cost control, labor, management and bottom line profitability. Ability to drive performance and success

• Excellent leadership, interpersonal and communication skills

• Accountable and resilient

• Committed to delivering a high level of customer service

• Ability to work under pressure

• Flexibility to respond to a range of different work situations

• Knowledge of safe food handling

• Requires practical knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.

• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.

• Ability to work effectively under time constraints and deadlines

All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.