Restaurant Supervisor - Winter 26.27

Alterra; Snowshoe (WV); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Free skiing & discounts

401(k) plan

Friends & family lift tickets

Restaurant discounts

Pro deals

Job summary

Alterra is hiring a Restaurant or Cabin Supervisor at Snowshoe, WV for the winter season. You will manage diverse dining settings, from slope-side spots to full-service venues, while ensuring guest satisfaction and operating within brand standards.

The role requires a High School diploma or GED with 3–6 months of supervisory experience. Expect a seasonal schedule including early mornings, evenings, weekends, and holidays, with on-mountain housing options available.

Qualifications

• High School diploma or GED is required.
• 3 to 6 months of Supervisory Experience preferred.

Responsibilities

• Manage Workflow: Assign and direct tasks, appraise performance, and address complaints to ensure guest satisfaction and quality service.
• Ensure Compliance: Oversee staff adherence to state and company regulations, including health codes and employee handbook guidelines.
• Foster Staff Relations: Maintain a positive rapport with staff by being knowledgeable and supportive regarding the outlet and resort.
• Revenue Accuracy: Complete and balance all reports and money at the end of each shift to ensure proper revenue.
• Flexibility: Cover any absent positions, such as bartender, server, or busser, as needed.
• Support Team Efforts: Contribute to team goals by completing related tasks and achieving results as required.

Skills

Supervisory experience

Education

High School diploma or GED

Job description

Work, Play, Get Paid, and Enjoy the Perks!

• Housing: Affordable on-mountain employee housing available for rent.

• Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209

• Pay: $ 15.75 to 18.00 dollars per hour based on location and experience

• Start Date: The end of November and beginning of December with positions available throughout the season.

• Seasonal: Seasonal work involves temporary employment tied to specific times of the year.

• Schedule: May require working early mornings, evenings, weekends, and holidays

• If you’re seeing this job, we’re still hiring and accepting applications

Employee Perks:

• Medical Benefits – Minimal Essentials Coverage available

• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!

• 401k plan available to any employee over the age of 18

• Discounted Friends and Family Lift Ticket Vouchers

• 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)

• 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)

• Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

Why Work with Us?

• Elevate your mountain experience by joining us as a Restaurant or Cabin Supervisor at Snowshoe! You’ll manage diverse dining settings, from lively slope-side spots to elegant, full-service restaurants.

• Adventure Awaits: Explore the stunning Snowshoe Mountain and enjoy all the outdoor activities it has to offer while you work.

• Make Connections: Meet guests and employees from across the country and around the world and provide them with exceptional hospitality that makes Snowshoe their home away from home.

Job Responsibilities:

• Manage Workflow: Assign and direct tasks, appraise performance, and address complaints to ensure guest satisfaction and quality service.

• Ensure Compliance: Oversee staff adherence to state and company regulations, including health codes and employee handbook guidelines.

• Foster Staff Relations: Maintain a positive rapport with staff by being knowledgeable and supportive regarding the outlet and resort.

• Revenue Accuracy: Complete and balance all reports and money at the end of each shift to ensure proper revenue.

• Flexibility: Cover any absent positions, such as bartender, server, or busser, as needed.

• Support Team Efforts: Contribute to team goals by completing related tasks and achieving results as required.

Education:

• High School diploma or GED

Preferred Experience:

• 3 to 6 months of Supervisory Experience

All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.