Restaurant Manager - Small Cheval - Chicago

Hogsalt; Chicago (IL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

401(k)

Commuter benefits

Dining discounts

Paid time off

Job summary

Small Cheval, part of Hogsalt, is seeking a dedicated Full Time Restaurant Manager for Chicago locations. Base salary $65,000–$75,000 plus quarterly bonuses, and a comprehensive benefits package.

Ideal candidate will uphold Hogsalt values of harmony, accountability, and resilience, lead front-of-house operations, recruit, train, and mentor staff, and deliver genuine hospitality while driving team performance.

Qualifications

• At least two years of front-of-house leadership experience in quick-service or full-service restaurants.
• Ability to identify problems and be solution-oriented regarding service and restaurant operations.

Responsibilities

• Progress and refine all areas of service in the restaurant.
• Recruit, hire and train staff; update training materials and conduct reviews.
• Communicate professionally with guests, employees, and leadership.
• Perform daily opening/closing duties, cash handling, refunds, payroll, and timecards.
• Create hourly schedules, monitor labor, and maintain staffing levels.
• Review store financials daily to manage comps, expenses, labor, and revenue.
• Respond to guest emails and promote hospitality in every guest interaction.
• Collaborate with Events, Marketing, Purchasing, Culinary, and Director teams to support restaurant health.
• Provide coaching and support for hourly employees and fill in as needed.

Skills

FOH leadership

People management

Guest relations

Communication

Operations

Job description

Small Cheval, a part ofHogsalt, is looking for a dedicated and experienced Full Time Restaurant Manager ($65,000-$75,000 base salary + quarterly bonus structure) to join our team at our Chicago locations!

Salary negotiable + quarterly bonus structure

Our ideal candidate is passionate about upholding Hogsalt’s values of harmony, accountability, and resilience. Successful Small Cheval leaders are enthusiastic about providing genuine hospitality to guests, and actively contribute to a collaborative and positive workplace culture.

We offer a full suite ofbenefits, including partially subsidizedmedical, dental, vision, life insurance, a 401(k) program, commuter benefits, dining discounts and rewards, and vested paid time off!

Experience & Qualifications:

• At least two years of FOH leadership experience in quick-service or full- service restaurants; prep and cooking experience preferred.
• Ability to identify problems and be solution-oriented regarding service and restaurant operations.
• Must have open availability including evenings, weekends, and holidays; schedule subject to modification and/or approval by the Service Director or Vice President of Service & Operations.
• Must be able to frequently lift items weighing up to 50 pounds.

Duties & Responsibilities:

• Progress and refine all areas of service in the restaurant.
• Ensure all policies and procedures are followed, including recruiting, hiring and training (including updating all training materials), 6-month employee reviews, progressive discipline, and any other employee documentation.
• Communicate professionally and confidently with guests, employees, and leadership.
• Complete general administrative tasks including:
  • Daily opening and closing duties according to Small Cheval procedures
  • Cash handling and processing refunds
  • Managing and approving time cards and payroll
  • Completing tip exchanges
  • Maintaining restaurant facilities, equipment, and supplies, including placing product orders
• Assist with creating all hourly schedules, adhering to company standards for labor management and maintaining appropriate staffing levels for the restaurant.
• Review store financials daily to manage comps, expenses, labor, and overall revenue.
• Act as the “point person” for all guest relations, including responding to guest emails, resolving service or food issues, and promoting hospitality throughout the restaurant and in each guest interaction.
• Work collaboratively with the Events, Marketing and Branding, Purchasing, Culinary, and Small Cheval Director teams to promote the overall financial health of the restaurant.
• Provide consistent coaching and support for all hourly employees, and possess the ability to fill into any hourly position.

Small Cheval is a Chicagoland original. We took the essential basics of a summer afternoon on the patio — burgers and beers, fries and cones — and made that the whole menu. We get lines out the door, but we've got the rush down to an art, delivering the most satisfying food hot and quick. It's the kind of thing that only happens when you're part of a team that loves the rush, loves working together, and loves sending customers back out into the world satisfied and happy. If you join us, you'll discover that each Small Cheval is a neighborhood place with its own quirky character, but deep down they all share an ironclad commitment to simplicity, consistency, generosity, and quality. More and more Small Chevals keep popping up because both we and our customers share the sense that here on the patio, things are just exactly right.

More detail about Small Cheval - Chicago part of Hogsalt, please visit https://culinaryagents.com/entities/650118-Small-Cheval---Chicago