Restaurant Manager - Prime & Provisions

DineAmic Hospitality; Chicago (IL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

BCBS Medical

BCBS Dental

EyeMed Vision

Company-paid Short-term Disability

Company-paid Life and AD&D Insurance

Company-paid Employee Assistance Plan

Paid Time Off

Paid Sick Leave

Commuter Benefits

401K + Match

Monthly Food & Beverage Allowance and

Discount

Job summary

DineAmic Hospitality is seeking an experienced Restaurant Manager for Prime & Provisions in Chicago. Lead front-of-house operations, drive sales, control costs and deliver exceptional guest experiences.

Ideal candidates have 3+ years in restaurant management, strong interpersonal skills, and the ability to recruit, train and develop a high-performing team. Fine-dining or upscale experience is preferred.

Qualifications

• Minimum of two years of management experience in a full-service, high-volume restaurant (Upscale preferred).
• Excellent interpersonal and communication skills; ability to recruit, train and develop high-performing teams.
• Strong knowledge of food, wine and beverage service; valid certifications as required.

Responsibilities

• Organize, run and supervise daily shifts including opening and closing.
• Maintain ambiance: lighting, music, linen, glassware, dinnerware and presentation; monitor service quality.
• Ensure accurate and timely paperwork, reporting and administrative duties.
• Manage reservations, greet guests and ensure efficient table service.
• Build rapport with guests to foster loyalty and positive reviews.
• Monitor and coach staff performance; conduct feedback, reviews and coaching.
• Hire, train and supervise servers, bartenders, bussers and hosts.
• Enforce safety, hygiene and health standards; ensure compliance with policies.
• Other duties as assigned within the role.

Skills

People management

Interpersonal communication

Staff training and development

Education

Bachelor's degree in Hospitality Management

ServSafe/Allergen/Sanitation certifications

Wine certification preferred

Tools

POS systems

Job description

Brought to you by DineAmic Hospitality and situated in the heart of the Loop in downtown Chicago, Prime & Provisions is an award-winning steakhouse known for its dry‑aged steaks, fresh seafood, exceptional hospitality, and sophisticated dining experience.

Prime is seeking experienced and enthusiastic Restaurant Managers who will assist with day‑to‑day operations of all front‑of‑house team members while driving sales, managing costs, and delivering an exceptional guest experience. Ideal candidates will have at least three years of management experience in a full‑service, high‑volume restaurant, excellent interpersonal and communication skills, and the capability to recruit, train, and develop high‑performing team members.

Essential Responsibilities + Duties

Operations Management

• Organize, run and supervise smooth and efficient daily shifts (including opening and closing shifts).
• Maintain ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement and monitoring food presentation and service.
• Ensure that all paperwork, documentation, reporting and administrative duties are completed accurately and on a timely basis.

Guests Service

• Manage reservations, greet guests, and ensure efficient table service.
• Build rapport and establish relationships with guests to foster a loyal customer base and increase the likelihood of repeat business and positive reviews.
• Listen actively and empathetically to defuse tense situations and resolve guests’ issues quickly and professionally.

Staff Management

• Hire, train, and supervise restaurant staff, including servers, bartenders, bussers, and hosts.
• Clearly communicate job expectations and monitor, address and document individual employee performance through on‑going feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action.
• Hold team members accountable to company policies, safety standards, and providing excellent customer service.
• Maintain a safe, secure, and healthy environment by establishing, following, and enforcing regulations regarding food safety, hygiene, and employee health standards.
• Other duties as assigned within the scope of the role.

Education + Experience Requirements

• Minimum of two years of management experience in a high‑volume, full‑service restaurant; fine dining or upscale dining experience strongly preferred.
• Strong knowledge of food, wine, and beverage service.
• Wine certification (WSET, Court of Master Sommeliers, or equivalent) preferred; advanced wine knowledge required.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Valid Allergen, Sanitation and ServSafe Certifications required.

Work Context and Physical Demands

• Have a high level of social contact; work very near customers and coworkers.
• Often work indoors, but may work outdoors on occasion.
• Must be able to be physically active for long periods without getting tired or out of breath.
• Must be able to stand or walk for long periods of time; use hands to handle or control objects and tools.
• Must be able to speak clearly so listeners can understand and understand the speech of another person.
• Often work 50 hours or more per week.
• Often work nights and weekends.

Core Competencies

• Accountability
• Adaptability
• Communication Skills
• Emotional Intelligence
• Integrity
• Personal Development
• Professionalism
• Self‑Management
• Teamwork and Collaboration
• Technical Proficiency with computers and POS systems.

Benefits + Perks

• BCBS Medical
• BCBS Dental
• EyeMed Vision
• Company‑paid Short‑term Disability Insurance
• Company‑paid Life and AD&D Insurance
• Company‑paid Employee Assistance Program
• Paid Time Off
• Paid Sick Leave
• Commuter Benefits
• 401K + Match
• Monthly Food & Beverage Allowance and Discount

DineAmic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.