Restaurant Manager (Mornings)

Chico Hot Springs; Montana; On-site; USD 52,000 - 72,000; Full time

Job summary

Chico Hot Springs in Montana is seeking a Dining Services Manager to lead breakfast service in the Main Dining Room, supervise AM dining staff, and publish labor schedules two weeks out. You will uphold Chico culture, manage performance, and ensure safety, cleanliness and proper opening/closing procedures.

The role requires strong leadership, staff development, and the ability to coordinate regular huddles and training programs.

Qualifications

• Experience managing dining room staff and shifts.
• Ability to train new AM dining staff and oversee department orientation.
• Ensure cleanliness and hygiene in dining areas.
• Lead and document staff performance and discipline.
• Monitor staff job satisfaction and development.
• Attend managers huddles and prepare required accounting figures.
• Oversee opening/closing procedures and labor scheduling.
• Uphold dress code and personal hygiene guidelines.

Responsibilities

• Manage the breakfast service in the Main Dining Room.
• Supervise and train AM Dining Staff.
• Schedule weekly labor and publish two weeks out.
• Lead monthly departmental and Chico Huddle meetings.
• Uphold safety, sanitation and food-safe handling standards.
• Maintain cleanliness in dining areas and FOH work areas.
• Resolve staff conflicts privately and document.
• Promote Chico culture with positive attitude.
• Ensure opening and closing procedures are followed.
• Monitor staff performance and development.

Skills

Staff management

Leadership

Training planning

Scheduling

Customer service

Food safety

Performance coaching

Job description

• Understands and upholds Chico’s Employment Guidelines, policies, standards and procedures.
• Understands and promotes Chico culture by engaging all others with a positive, enthusiastic attitude at all times. Acts as a role model for Chico culture, mission and vision.
• Responsible for the management, supervision, and service of breakfast held in the Main Dining Room.
• Carries out shifts in various roles, as scheduled (Bus, Serve, Host).
• Assigns and oversees detailed training plan (department orientation) for all new AM Dining Staff.
• Maintains the highest level of cleanliness in dining area and FOH work areas.
• Ensures that staff carries out opening and closing procedures correctly.
• Is responsible for managing performance of staff in an ongoing, consistent manner. Addresses conflicts and discipline privately. Uses proper documentation.
• Provides strong leadership, support and encouragement to team members.
• Is responsible for monitoring job satisfaction and individual development of staff.
• Participates in Chico’s Passport program, ensuring all staff attend necessary classes and complete Passports in the prescribed time frame.
• Is responsible for writing weekly labor schedules. Schedules to be published 2 weeks out.
• Is responsible for upholding guidelines for self and staff in regards to dress code and personal hygiene.
• Attends monthly Managers Huddles, and comes prepared with required accounting figures.
• Facilitate monthly departmental huddles to include all AMDR employees. Huddles to focus on product knowledge, department training, performance measures, safety issues, Chico Culture, and positive reinforcement.
• Complies with safety, sanitation and food-safe handling standards.