Restaurant Manager - Lewisville Tx

Pollo Regio; Lewisville (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance package

401K with company match

Career development

Vacation days

Holiday time

Employee discount

Job summary

Pollo Regio in Lewisville, TX is seeking a Resourceful Restaurant Manager to drive revenue, profitability and quality. You will ensure smooth operation and maintain high production, productivity, and customer-service standards.

Responsibilities include coordinating operations, delivering superior guest services, handling complaints, managing inventory and staff performance, and promoting the brand across shifts.

Qualifications

• Experience as a restaurant manager with a focus on revenue, profitability and quality.
• Strong customer service management background.
• Extensive knowledge of food and wine.
• Fluent English communication.
• Familiarity with restaurant management software and computer tools.
• Demonstrated leadership and people management skills.
• Solid financial management capabilities.
• Culinary or business degree required.

Responsibilities

• Coordinate the entire restaurant operation to meet revenue and quality goals.
• Deliver superior guest services and ensure customer satisfaction.
• Respond to customer complaints efficiently and professionally.
• Manage inventory, forecasts and costs to minimize waste.
• Oversee shifts and staff performance with constructive feedback.
• Promote the brand and maintain sanitation and safety standards.

Skills

Leadership

Customer service management

Food and wine knowledge

Proficiency in English

Computer literacy

People skills

Financial management

Education

Culinary school diploma or BS degree in Business Administration

Tools

Restaurant management software

Job description

We are looking for a resourceful Restaurant Manager to be responsible for meeting all restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer-service standards.

Responsibilities

• Coordinate the entire restaurant operation
• Deliver superior guest services and ensure absolute customer satisfaction
• Respond efficiently to customer complaints
• Enforce and offer the best quality of products possible
• Organise and supervise shifts
• Appraise personnel’s performance and provide feedback to keep them upbeat and productive
• Estimate consumption, forecast requirements and maintain inventory
• Monitor compliance with sanitation and safety rules and regulations
• Control costs and minimize waste
• Successfully promote and publicise the brand
• Nurture a positive working environment and lead by example
• Monitor operations and initiate corrective actions

• Proven working experience as restaurant manager
• Demonstrated experience in customer service management
• Extensive food and wine knowledge
• Proficiency in English
• Computer literacy and familiarity with restaurant management software
• Strong leadership, motivational and people skills
• Acute financial management skills
• Culinary school diploma or BS degree in Business Administration

• Medical, Dental, Vision and Life Insurance
• 401(K) with a company match
• Opportunities for Career Development and Growth
• Vacation Days, Floating Holidays
• Thanksgiving and Christmas Day Holiday
• Employee food discount at stores