Restaurant Manager: Lead Team & Elevate Guest Experience

Dunkin' - Cafua Management Company; South China (ME); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401k

Two weeks vacation

Employee discounts

Complimentary meals

Job summary

Cafua Management Company operates Dunkin' Donuts restaurants and is seeking a Restaurant Manager who will lead a team to deliver excellent guest experiences. You will be responsible for implementing Dunkin' standards and franchisee practices, coaching staff, managing performance, and ensuring compliance with safety and sanitation guidelines.

You will foster a guest-first culture, recruit and train personnel, monitor staffing, and drive profitable operations through quality, productivity, and

Qualifications

• Recruit, hire, train and develop their employees
• Communicate job expectations to their employees
• Plan, monitor, appraise and review their employees’ job performance
• Provide coaching and feedback; disciplines when appropriate
• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed with qualified Team Members to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards and systems are executed
• Prepare and complete action plans; implement production, productivity, quality and guest service standards
• Complete audits and implement plans to drive system improvements
• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set sales goals and track results

Responsibilities

• Recruit, hire, train and develop their employees
• Communicate job expectations to their employees
• Plan, monitor, appraise and review their employees’ job performance
• Provide coaching and feedback; disciplines when appropriate
• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed with qualified Team Members to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards and systems are executed
• Prepare and complete action plans; implement production, productivity, quality and guest service standards
• Complete audits and implement plans to drive system improvements
• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set sales goals and track results

Skills

Leadership

Team development

Training and coaching

Hiring and performance

Guest service

Communication

Financial awareness

Job description

Cafua Management Company operates Dunkin' Donuts restaurants and is seeking a Restaurant Manager who will lead a team to deliver excellent guest experiences. You will be responsible for implementing Dunkin' standards and franchisee practices, coaching staff, managing performance, and ensuring compliance with safety and sanitation guidelines.

You will foster a guest-first culture, recruit and train personnel, monitor staffing, and drive profitable operations through quality, productivity, and