Restaurant Manager: Lead Ops, Guest Experience & Growth

Harri; Silver Shores (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Performance bonuses

Benefits package

401(k)

Dining discounts

Paid time off

Job summary

THE ONE GROUP is seeking a Restaurant Manager to oversee daily front-of-house and back-of-house operations, ensuring smooth service and leading a team to deliver unforgettable guest experience. You’ll play a crucial role in maintaining service excellence, team development, and financial performance while fostering a dynamic, high-energy dining atmosphere.

You’ll drive guest satisfaction and brand development, monitor revenue and expenses, and uphold standards while exploring local partnerships

Qualifications

• Proven leadership experience as a Restaurant Manager, General Manager, or Hospitality Manager.
• Strong customer service background with a focus on guest experience and operational excellence.
• Extensive food and beverage knowledge and ability to educate staff on menus.

Responsibilities

• Oversee daily restaurant operations including front-of-house and back-of-house management.
• Recruit, hire, and onboard top talent to build a high-performance team.
• Train and mentor staff in customer service and operational excellence.
• Monitor revenue, expenses, and profitability; create weekly/monthly/annual reports.
• Maintain brand image and develop initiatives to enhance local presence.

Skills

Leadership

Customer service

Financial management

Team management

Communication

Problem-solving

Tools

OpenTable

Avero

POS systems

Job description

THE ONE GROUP is seeking a Restaurant Manager to oversee daily front-of-house and back-of-house operations, ensuring smooth service and leading a team to deliver unforgettable guest experience. You’ll play a crucial role in maintaining service excellence, team development, and financial performance while fostering a dynamic, high-energy dining atmosphere.

You’ll drive guest satisfaction and brand development, monitor revenue and expenses, and uphold standards while exploring local partnerships