Restaurant Manager: Lead Guest Experience & Team Growth

Emmy Squared Pizza; New York (NY); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Quarterly bonus

Paid training

Career advancement

Job summary

Emmy Squared Upper East Side is seeking an experienced Restaurant Manager to lead daily operations and drive guest experiences at our Upper East Side NYC location. The role supports the General Manager in delivering top-tier service in a fast-paced, full-service setting.

You will oversee hiring, onboarding, training, and staff development, ensuring team alignment with health standards and brand expectations.

Qualifications

• At least 1 year of restaurant management experience in a full-service environment.
• Strong leadership, communication, and organizational skills.
• Experience with POS, scheduling, and reservation systems (Toast and/or Dolce a plus!).
• Ability to thrive in a fast-paced environment and multitask under pressure.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Team Leadership: supervise daily operations and ensure FOH/BOH standards are met.
• Hiring & Training: assist with recruiting, onboarding, and staff development.
• Guest Experience: be present on the floor and address service concerns.
• Operational Excellence: monitor food quality, cleanliness, safety and health compliance.
• Labor & Scheduling: manage labor targets and adjust schedules as needed.
• Meetings & Communication: lead pre-shift meetings and training sessions.

Skills

Restaurant management

Leadership

Communication

Organizational skills

POS systems

Scheduling systems

Reservations systems

Tools

Toast

Dolce

Job description

Emmy Squared Upper East Side is seeking an experienced Restaurant Manager to lead daily operations and drive guest experiences at our Upper East Side NYC location. The role supports the General Manager in delivering top-tier service in a fast-paced, full-service setting.

You will oversee hiring, onboarding, training, and staff development, ensuring team alignment with health standards and brand expectations.