Restaurant Manager - Lead Guest Experience & Team

3rd & Ferry Fish Market; Easton (PA); On-site; USD 50,000 - 70,000; Full time

Job summary

A seafood-centric restaurant located in Easton, PA is seeking a full-time Restaurant Manager to oversee daily operations. The ideal candidate will ensure customer satisfaction, lead staff development, manage hiring processes, and coordinate with the kitchen team. This role requires strong expertise in customer service, communication skills, and prior restaurant management experience. The restaurant emphasizes high-quality dining experiences, making leadership and organizational skills essential for success.

Qualifications

• Proven expertise in Customer Service with a focus on satisfaction.
• Experience in hiring and team management.
• Strong communication skills for effective coordination.
• In-depth knowledge of food & beverage service standards.
• Exceptional problem-solving abilities in a fast-paced environment.
• Familiarity with inventory and cost control measures.
• Prior restaurant management experience preferred.

Responsibilities

• Oversee daily operations and maintain quality standards.
• Ensure high levels of customer satisfaction.
• Lead and develop staff through hiring and training.
• Manage scheduling and event planning.
• Coordinate with kitchen team and troubleshoot operational challenges.

Skills

Customer Service

Team Management

Communication

Food & Beverage Management

Problem-Solving

Organizational Skills

Inventory Control

Calm under Pressure

Job description

A seafood-centric restaurant located in Easton, PA is seeking a full-time Restaurant Manager to oversee daily operations. The ideal candidate will ensure customer satisfaction, lead staff development, manage hiring processes, and coordinate with the kitchen team. This role requires strong expertise in customer service, communication skills, and prior restaurant management experience. The restaurant emphasizes high-quality dining experiences, making leadership and organizational skills essential for success.