Restaurant Manager - Lead Guest Experience & Growth

Baskin-Robbins; Prescott Valley (AZ); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonus Program

Employee Meal Discounts

Medical, Dental, Vision, Rx Insurance

Paid Vacation

Job summary

Quality Brand Group LLC, a multi-store Dunkin’ franchisee, seeks a Restaurant Manager for Prescott Valley, AZ. You will recruit and develop the team, ensure service and cleanliness standards, and operate the restaurant profitably.

Lead shifts, manage guest experience, and drive sales while controlling costs. Requirements include restaurant or supervisory experience, English fluency, and Serve Safe certification; a strong, energetic leader is preferred. Competitive pay and benefits offered.

Qualifications

• Experience in restaurant, retail, or supervisory roles.
• Fluent in English, able to read and speak.
• Strong leadership and team-building abilities.
• Focus on guest satisfaction and service quality.
• Ability to meet financial goals and manage costs.

Responsibilities

• Administer, direct and oversee recruitment and development of store teammates.
• Ensure implementation of quality standards for service and cleanliness.
• Manage the store's P&L and profitability goals.
• Lead shifts, coach staff, and handle recruiting decisions.
• Control purchasing, scheduling, training, and facilities upkeep.

Skills

Operational Excellence

Guest Satisfaction

Team Leadership

Training and Development

Sales & Profitability

Communication & Coaching

Purchasing & Scheduling

Independent Work

Problem Solving

Job description

Quality Brand Group LLC, a multi-store Dunkin’ franchisee, seeks a Restaurant Manager for Prescott Valley, AZ. You will recruit and develop the team, ensure service and cleanliness standards, and operate the restaurant profitably.

Lead shifts, manage guest experience, and drive sales while controlling costs. Requirements include restaurant or supervisory experience, English fluency, and Serve Safe certification; a strong, energetic leader is preferred. Competitive pay and benefits offered.