Restaurant Manager: Lead FOH/BOH (Paid Training)

Toutloian Hospitality; Pittsburg (KS); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid training

Health Insurance

Bonuses after training

Job summary

Tropical Smoothie Cafe is actively hiring Managers to lead both front-of-house and back-of-house operations at the Pittsburg location. This role involves managing staffing, training, scheduling, and ensuring guest satisfaction while upholding brand standards.

Applicants should have strong leadership, food service experience, and a track record of achieving sales and operational goals. In-person work with a fast-paced, customer-facing environment is expected.

Qualifications

• 5 years of food service experience.
• Legally able to work within the State and Federal guidelines.
• Strong in driving operational execution in both FOH and BOH.
• Self-starter; able to clarify ambiguity, make solid decisions, and create solutions in a fast-paced organization.

Responsibilities

• Delivers unparalleled hospitality to each customer and ensure customer satisfaction.
• Recruits, interviews, hires, and trains new Crew Members to ensure the café is staffed at the appropriate level.
• Manages daily cafe operations including prepping product, making food and smoothies, serving customers, and completing daily and weekly cleaning duties.
• Leads and coaches Assistant Managers and staff during each shift to ensure brand standards are upheld.
• Manages the brand experience, including hospitality, quality control, and speed of service.
• Ensures all safety and security policies are being followed as set by the brand.
• Monitors sales growth and cost control against budgeted expectations to maximize profitability.
• Leads marketing and promotional campaigns and executes programs following guidelines.
• Hires and trains cross functional Team Members to ensure proper staffing levels.
• Manages labor to meet budget and sales strategy.
• Manages inventory and par levels.
• Ensures equipment is operable to execute brand standards.
• Drives Servsafe compliance and proper food handling procedures.

Skills

Food service experience

Leadership

Staff training

Decision making

Job description

Tropical Smoothie Cafe is actively hiring Managers to lead both front-of-house and back-of-house operations at the Pittsburg location. This role involves managing staffing, training, scheduling, and ensuring guest satisfaction while upholding brand standards.

Applicants should have strong leadership, food service experience, and a track record of achieving sales and operational goals. In-person work with a fast-paced, customer-facing environment is expected.