Restaurant Manager in Training- Lead Teams & Elevate Service

Carlisle Corporation; Alabama; On-site; USD 40,000 - 55,000; Full time

Job summary

Wendy's in Mobile, Alabama is seeking a Restaurant Manager in Training to support the General Manager by coaching the team and creating a fun, inviting work environment where the team feels respected and valued. The role emphasizes identifying 5-Star talent and placing the right people in the right roles at the right time with GM/DM support.

The Restaurant Manager will oversee daily operations and staff, ensure adherence to company policies, and drive profitability and customer satisfaction

Qualifications

• Experience in restaurant management preferred.
• Ability to coach and develop a team.
• Strong scheduling and labor cost awareness.

Responsibilities

• Responsible for managing labor costs by evaluating labor needs against projected sales during the shift.
• Responsible for monthly review of budget and P&L.
• Builds sales by promoting customer satisfaction.
• Manages costs by monitoring crew prep, production, and procedures execution.
• Tracks waste levels by using established procedures and monitoring crew position procedures.
• Communicates to General Manager or District Manager any problems in sales and profit related to shift management.
• Assists General Manager or District Manager in executing restaurant sales and profits plan as defined.
• Monitors food costs to eliminate waste and theft.
• Takes service times and determines efficiency.
• Trains crew to respond promptly to customer needs.
• Trains crew in customer courtesy.
• Takes corrective action with crew to improve service times.
• Trains crew to solicit feedback to determine customer satisfaction.
• Establishes and communicates daily S.O.S. goals.
• Trains crew to maintain restaurant cleanliness during shift.
• Follows restaurant cleaning plan.
• Directs crew to correct cleaning deficiencies.
• Trains crew in new products.
• Assists General Manager in training new managers.
• Trains crew using the Crew Orientation and Training process.
• Trains new crew in initial position skills.
• Cross-trains crew as necessary for efficient coverage of positions during shifts.
• Recognizes high-performing crewmembers to General Manager or District Manager.
• Follows flowcharts to ensure crew is meeting prep and production goals.
• Monitors inventory levels to ensure product availability.
• Completes physical inventory of product as defined by the General Manager.
• Intake weekly food deliveries.
• Maintains security of cash, product and equipment during shifts.
• Follows restaurant priorities and plan established by the General Manager.
• Ensures proper execution of standards and procedures when managing shifts.
• Manages shift to Q.S.C. level of 80% or better.
• Takes appropriate action when problems are anticipated or identified.
• Follows procedures outlined in the Operations manual.
• Maintains safe working conditions in restaurant as outlined in company policies and procedures.
• Follows company policy for cash control.
• Reports accidents promptly and accurately.
• Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
• Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
• Performs administrative duties as required by the General Manager or District Manager.
• Writes crew schedule to meet plans and objectives of General Manager or District Manager.
• Complies with company standards for crew benefits if applicable.
• Follows Preventative Maintenance Program.
• Trains and monitors crew to maintain equipment.

Job description

Wendy's in Mobile, Alabama is seeking a Restaurant Manager in Training to support the General Manager by coaching the team and creating a fun, inviting work environment where the team feels respected and valued. The role emphasizes identifying 5-Star talent and placing the right people in the right roles at the right time with GM/DM support.

The Restaurant Manager will oversee daily operations and staff, ensure adherence to company policies, and drive profitability and customer satisfaction