Restaurant Manager - Hands-On Leader with Growth Path

sallysapizza; New Haven (CT); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Dental Insurance

Health Insurance

Short-term Disability

Long-Term Disability

Group Life

Sick Time & Vacation Time or Paid time

Job summary

Sally's Apizza in New Haven, CT is seeking an experienced Restaurant Manager to support the general manager, lead daily operations, and uphold Sally’s hospitality standards.

This hands-on role requires 90% of weekly work time spent actively managing shifts, standing up to 10 hours, and lifting up to 50 lbs. Starting salary is $60,000 annually plus bonus, with benefits including health and dental insurance.

Qualifications

• Previous restaurant management experience preferred but not required.
• A minimum of 2 years of proven success in a restaurant setting.
• ServeSafe Certified.
• Basic understanding of the Microsoft suite of programs, Brink POS (preferred).
• English, Basic Spanish (preferred but not required).
• Full Time, In-Person.
• Management must be able to be scheduled on weekdays and weekends, and holidays excluding Thanksgiving & Christmas.
• Hands-on role requiring 90% of work week actively engaged in running shifts.

Responsibilities

• Conduct the day-to-day restaurant operations according to company standards and policies.
• Directly responsible for managing and supervising front and back-of-house employees as well as engaging and providing hospitality for guests.
• Fully understand and embody the Sally’s Apizza culture and historical evolution of the brand.
• Be the direct point of contact for all front and back-of-house team members on a shift-to-shift basis.
• Mentor, teach, and train hourly line staff to perform at a high level and exceed expectations while building relationships as the restaurant manager with employees that foster loyalty and teamwork.
• As management, adhere to and coach our standard operating procedures for all front and back-of-house hourly positions.
• Help to solve all guest-related issues.
• Maintain a presence in the dining room to ensure hospitality is provided and a smooth flow of service.
• Conduct daily pre-shift meetings with the hourly staff.
• Perform end-of-shift closing duties to company standards.
• Communicate operational updates to the General Manager.
• Interview and hire new hourly line staff.
• Administer progressive discipline to hourly line staff when necessary.
• Monitor staff performance and actively participate in staff performance reviews.
• Assist with the opening and closing of the restaurant when necessary.

Skills

Restaurant management

Scheduling

Customer service

Tools

Brink POS

Microsoft Office

Job description

Sally's Apizza in New Haven, CT is seeking an experienced Restaurant Manager to support the general manager, lead daily operations, and uphold Sally’s hospitality standards.

This hands-on role requires 90% of weekly work time spent actively managing shifts, standing up to 10 hours, and lifting up to 50 lbs. Starting salary is $60,000 annually plus bonus, with benefits including health and dental insurance.