Restaurant Manager: Guest Experience & Operations Lead

Subway; Helen (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Subway is seeking a Manager to focus on delivering an excellent guest experience, ensuring food is prepared and served to high standards, and keeping the restaurant clean, functional, and welcoming. You will lead a team, manage inventory and money controls, and coordinate local marketing efforts to promote sales.

You will recruit and develop staff, enforce safety and sanitation codes, maintain records, and analyze performance to drive results, while collaborating on community outreach and

Qualifications

• Must have excellent communication skills and be able to deal with all levels of team members.
• Experience supervising and training staff is required.
• Computer knowledge is essential to operate the POS and records.

Responsibilities

• Providing an excellent guest experience.
• Ensuring great food is prepared & served.
• Keeping our restaurants functional, clean and beautiful.
• Managing inventory and money control systems.
• Coordinating local marketing initiatives, including community outreach.
• Recruiting staff.
• Maintaining standards of restaurant safety and security.
• Being a team player.
• Recruiting and rewarding outstanding team members.
• Ensuring safety and security protocols are followed; including awareness of local and national healthy and food safety codes.
• Maintaining business records and analyzing them to help increase sales.
• Identifying and contacting prospective Guests to promote sales.
• Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window.
• Planning special events and promotions.

Skills

Communication

Team supervision

Computer literacy

Education

High school diploma or equivalent; college degree preferred

Job description

Subway is seeking a Manager to focus on delivering an excellent guest experience, ensuring food is prepared and served to high standards, and keeping the restaurant clean, functional, and welcoming. You will lead a team, manage inventory and money controls, and coordinate local marketing efforts to promote sales.

You will recruit and develop staff, enforce safety and sanitation codes, maintain records, and analyze performance to drive results, while collaborating on community outreach and