Restaurant Manager — Guest Experience & Growth Leader

Baskin-Robbins; Goodyear (AZ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus program

Employee meal discounts

Medical, dental, vision insurance with

Paid vacation

Job summary

Quality Brand Group LLC, a Dunkin’ franchisee, is seeking a Restaurant Manager for a Goodyear, AZ location. You will lead operations, recruit and develop staff, and drive sales while upholding quality service and cleanliness standards.

The role requires strong leadership, supervisory experience, and a commitment to guest satisfaction. You will manage P&L aspects, provide coaching, and ensure efficient store performance across shifts.

Qualifications

• MINIMUM QUALIFICATIONS INCLUDE: fluently speak/read English
• Math and writing skills
• Restaurant, retail, or supervisory experience required
• Guest Focus – anticipate and understand guests’ needs and exceed their expectations
• Passion for Results – set compelling targets and deliver on commitments
• Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment
• Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team
• Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply)
• This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists

Responsibilities

• Lead operational excellence and ensure 100% guest satisfaction
• Drive sales and profitability goals for the store
• Recruit, develop and manage store team members
• Ensure adherence to quality service and cleanliness standards
• Manage purchasing, scheduling and facility maintenance
• Provide leadership and coaching to staff and shifts
• Counsel, promote or terminate store employees as needed

Skills

Leadership

Guest focus

Team building

Problem solving

English fluency

Supervisory experience

Job description

Quality Brand Group LLC, a Dunkin’ franchisee, is seeking a Restaurant Manager for a Goodyear, AZ location. You will lead operations, recruit and develop staff, and drive sales while upholding quality service and cleanliness standards.

The role requires strong leadership, supervisory experience, and a commitment to guest satisfaction. You will manage P&L aspects, provide coaching, and ensure efficient store performance across shifts.