Restaurant Manager - Flexible Schedule & Bonus Eligible

Dunkin' Donuts; Town of Catskill (NY); Hybrid; USD 45,000 - 58,000; Full time

Benefits offered by this job

Bonus eligibility

Flexible scheduling

Health, dental, and vision insurance

401(k) retirement plan

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development and advancement

Employee referral bonuses

Recognition programs

Job summary

Dunkin' Donuts in Catskill, NY seeks a Restaurant Manager to lead daily operations, build a high-performing team, drive sales, and deliver outstanding guest experiences. This role requires hands-on leadership and a focus on operational excellence.

The ideal candidate has 2+ years in QSR/retail/hospitality, strong scheduling and inventory skills, and familiarity with CrunchTime or HotSchedules. Customer service and effective communication are essential for success.

Qualifications

• 2+ years of leadership experience in QSR, retail, or hospitality.
• Experience with scheduling and inventory management.
• Experience with CrunchTime or HotSchedules preferred.
• Strong customer service and communication skills.

Responsibilities

• Lead, coach, and develop a team to deliver exceptional guest service.
• Hire, train, and retain team members.
• Manage daily restaurant operations and uphold company standards.
• Drive sales while controlling labor, inventory, and operating costs.
• Create employee schedules and monitor staffing needs.
• Manage inventory, invoices, and back-office processes.
• Maintain a clean, safe, welcoming environment.
• Resolve guest and employee concerns professionally.
• Partner with retail and store leadership to ensure smooth operations.

Skills

Team leadership

Coaching

Communication

Hiring & training

Scheduling

Inventory management

Customer service

Problem solving

Operations management

Tools

CrunchTime

HotSchedules

Job description

Dunkin' Donuts in Catskill, NY seeks a Restaurant Manager to lead daily operations, build a high-performing team, drive sales, and deliver outstanding guest experiences. This role requires hands-on leadership and a focus on operational excellence.

The ideal candidate has 2+ years in QSR/retail/hospitality, strong scheduling and inventory skills, and familiarity with CrunchTime or HotSchedules. Customer service and effective communication are essential for success.