Restaurant Manager Blue Ridge

Omni Hotels & Resorts; Asheville (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Manager to lead a talented team in delivering exceptional dining experiences. This role involves overseeing a large staff, maintaining high service standards, and ensuring operational efficiency. The ideal candidate will possess strong leadership skills and a proven track record in upscale food and beverage management. Join a company that values respect, gratitude, and empowerment, and be part of a culture that thrives on creating unique guest experiences. If you are passionate about hospitality and ready to make a difference, this opportunity is perfect for you.

Qualifications

• 2+ years in Food & Beverage Management, preferably in a luxury hotel.
• Strong leadership and customer service skills are essential.

Responsibilities

• Oversee a staff of 40 associates, ensuring 4 diamond service.
• Maintain food and beverage standards and manage costs effectively.

Skills

Food & Beverage Management

Leadership

Customer Service

Problem-Solving

Cost Control

Scheduling

Education

Bachelor's Degree

Associate Degree

Tools

Microsoft Office

Micros POS

Job description

Overview

Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Job Description

Role To Begin in May. The Manager position is responsible for the delivery of 4 diamond service in the Restaurant.

Responsibilities

• Oversees a staff of approximately 40 associates with the support of a Restaurant General Manager, Managers, and Supervisors.
• Maintains food and beverage standards and a consistent guest experience as documented by Medallia and ability to execute all Omni Hotels facility standards and guidelines.
• Ensures a smooth, efficient, and economic operation in the restaurant. Specifies and purchases supplies, and records all data pertaining to the Outlets.
• Maintains a highly motivated and trained staff that continually strives for excellence in service.
• Constantly monitors and controls all labor costs for Outlet departments, achieving targeted payroll.
• Maintains restaurant turnover at an acceptable level.
• Coordinates and communicates closely with other internal departments.
• Monitors all guest requests to ensure they are met within the prescribed time limits.
• Inspects and tours the restaurant several times daily, ensuring that they are clean, inviting, and project a 4-Diamond/4-Star quality.
• Other duties as assigned by the Restaurant General Manager.
• Actively engages with our guests and all hotel associates.
• Encourages staff to create unique, personalized WOW moments at every opportunity.

Qualifications

• Minimum of 2 years Food & Beverage Management experience, preferably in a luxury 4 diamond hotel. Managerial skills, leadership talents, administrative experience, and a hospitality professional mindset will be considered.
• Demonstrates a proven track record of successfully managing in an upscale Food & Beverage environment, with strong front-of-the-house experience.
• Developed proficiency with forecasting, cost controls, and scheduling through related experience.
• Proven leadership skills which support an environment of employee growth and development, interdepartmental teamwork, and exceptional customer service.
• Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.
• Service and detail-oriented; possessing a friendly, approachable demeanor and strong problem-solving skills.
• Computer proficiency, including Microsoft Office and Windows. Micros POS experience preferred. Experience managing payroll.
• Bachelor's degree or an Associate Degree (minimum 2 years of higher education).
• The ability to stand and/or walk for long periods of time and lift/push/pull up to 40 lbs.
• TIPS Certification preferred.
• Must be able to work a flexible schedule including nights, weekends, and holidays.