Restaurant General Manager Edison Craft Ales & Kitchen

Omni Hotels & Resorts; Asheville (NC); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager for its restaurant, where you will lead a dedicated team to deliver exceptional 4-diamond service. This role involves overseeing a large staff, maintaining high standards, and ensuring a memorable guest experience. You will thrive in a fast-paced environment, utilizing your leadership skills to foster employee growth and teamwork. If you are passionate about hospitality and have a proven track record in food and beverage management, this opportunity is perfect for you. Join a company that values respect, gratitude, and empowerment in a beautiful setting with stunning views of the Blue Ridge Mountains.

Qualifications

• Minimum 2 years of Food & Beverage Management experience in a luxury setting.
• Proven leadership skills and a hospitality professional mindset.

Responsibilities

• Oversees a staff of approximately 50 associates in the restaurant.
• Maintains food and beverage standards and ensures guest satisfaction.
• Monitors labor costs and coordinates with internal departments.

Skills

Food & Beverage Management

Leadership

Customer Service

Problem-Solving

Cost Control

Scheduling

Communication

Education

Bachelor's degree

Associate Degree

Tools

Microsoft Office

Windows

Micros POS

Job description

Overview

Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports, and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award-winning spa, and spacious convention facilities.

Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Job Description

The General Manager position is responsible for the delivery of 4 diamond service in the Restaurant.

Responsibilities

• Oversees a staff of approximately 50 associates with the support of a Director of Food & Beverage, Assistant Director of Food & Beverage, and two managers.
• Maintains food and beverage standards and a consistent guest experience as documented by Medallia and ability to execute all Omni Hotels facility standards and guidelines.
• Ensures a smooth, efficient, and economic operation in Outlets, specifying and purchasing supplies, and recording all data pertaining to the Outlets.
• Maintains a highly motivated and trained staff that continually strives for excellence in service.
• Monitors and controls all labor costs for Outlet departments, achieving targeted payroll.
• Maintains Outlets turnover at an acceptable level.
• Coordinates and communicates closely with other internal departments.
• Monitors all guest requests to ensure they are met within the prescribed time limits.
• Inspects and tours all outlet areas several times daily, ensuring that they are clean, inviting, and project a 4-Diamond/4-Star quality.
• Performs other duties as assigned by Food and Beverage Director.
• Actively engages with guests and all hotel associates.
• Encourages staff to create unique, personalized WOW moments at every opportunity.

Qualifications

• Minimum of 2 years Food & Beverage Management experience, preferably in a luxury 4 diamond hotel. Managerial skills, leadership talents, administrative experience, and a hospitality professional mindset will be considered.
• Candidates must demonstrate a proven track record of successfully managing in an upscale Food & Beverage environment, with strong front-of-the-house experience.
• Developed proficiency with forecasting, cost controls, and scheduling through related experience.
• Proven leadership skills supporting an environment of employee growth and development, interdepartmental teamwork, and exceptional customer service.
• Dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshoot when needed.
• Must be service and detail-oriented, possessing a friendly approachable demeanor and strong problem-solving skills.
• Computer proficiency, including Microsoft Office and Windows; Micros POS experience preferred. Experience managing payroll.
• Bachelor's degree or an Associate Degree (minimum 2 years of higher education).
• The ability to stand and/or walk for long periods and lift/push/pull up to 40 lbs.
• TIPS Certification preferred.
• Must be able to work a flexible schedule including nights, weekends, and holidays.