Restaurant General Manager | Edison Craft Ales & Kitchen

Asheville, Inc.; Asheville (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead their restaurant team. This role is pivotal in delivering exceptional 4-Diamond service while overseeing a dedicated staff. The ideal candidate will have a strong background in Food & Beverage Management, coupled with a passion for customer service and team development. You will ensure operational excellence by maintaining high standards and fostering a culture of growth and teamwork. Join a workplace that values respect and empowerment, where your contributions will create memorable experiences for guests. If you thrive in a fast-paced environment and are ready to make a significant impact, this opportunity is perfect for you.

Qualifications

• Minimum 2 years of Food & Beverage Management experience in a luxury hotel.
• Proven leadership skills and strong front of house experience.

Responsibilities

• Oversee a staff of approximately 50 associates in the restaurant.
• Ensure a smooth operation and maintain food and beverage standards.

Skills

Food & Beverage Management

Customer Service

Leadership

Cost Control

Problem-Solving

Communication

Education

Bachelor's Degree

Associate Degree

Tools

Microsoft Office

Micros POS

Job description

Overview

Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Job Description

The General Manager position is responsible for the delivery of 4 diamond service in the Restaurant.

Responsibilities

1. Oversees a staff of approximately 50 associates with the support of a Director of Food & Beverage, Assistant Director of Food & Beverage and two managers.
2. Maintains food and beverage standards and a consistent guest experience as documented by Medallia and ability to execute all Omni Hotels facility standards and guidelines.
3. Ensures a smooth, efficient, and economic operation in Outlets, specifying and purchasing supplies, and recording all data pertaining to the Outlets.
4. Maintains a highly motivated and trained staff that continually strives for excellence in service.
5. Constantly monitors and controls all labor costs for Outlet departments, achieving targeted payroll.
6. Maintains Outlets turnover at an acceptable level.
7. Close coordination and communication with other internal departments.
8. Monitors all guest requests to ensure they are met within the prescribed time limits.
9. Inspects and tours all outlets areas several times daily, ensuring that they are clean, inviting, and project a 4-Diamond/4-Star quality.
10. Other duties as assigned by Food and Beverage Director.
11. Engages actively with guests and all hotel associates.
12. Encourages staff to create unique, personalized WOW moments at every opportunity.

Qualifications

1. Minimum of 2 years Food & Beverage Management experience, preferably in a luxury 4 diamond hotel. When considering experience, managerial skills, leadership talents, administrative experience and a hospitality professional mindset will be considered.
2. Demonstrated proven track record of successfully managing in an upscale Food & Beverage environment; with strong front of the house experience.
3. Developed proficiency with forecasting, cost controls and scheduling through related experience.
4. Proven leadership skills which support an environment of employee growth and development, interdepartmental teamwork and exceptional customer service.
5. Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.
6. Must be service and detail oriented; possessing a friendly approachable demeanor and strong problem-solving skills.
7. Computer proficiency; to include Microsoft Office and Windows. Micros POS experience preferred. Experience managing payroll.
8. Bachelor degree or an Associate Degree (minimum 2 years of higher education).
9. The ability to stand and/or walk for long periods of time and lift/push/pull up to 40 lbs.
10. TIPS Certification preferred.
11. Must be able to work a flexible schedule including nights, weekends and holidays.

Job Locations: US-NC-Asheville

Posted Date: 2 days ago (4/9/2025 1:04 PM)

Requisition ID: 2025-121843

# of Openings: 1

Category: Food & Beverage