Restaurant Manager

Goodwin Recruiting; Westport (CT); On-site; USD 65,000 - 95,000; Full time

Job summary

Goodwin Recruiting is seeking an experienced Restaurant General Manager to oversee front and back‑of‑house operations, ensure excellent customer service, and drive daily P&L performance in a Westport restaurant on the Connecticut coast.

You will lead a skilled team, recruit and train staff, organize schedules and payroll, handle staff development and performance improvement, and maintain strict health, safety, and company policy compliance while pursuing profit goals and a culture of ownership

Qualifications

• Restaurant experience required.
• Leadership and staff management experience.
• Strong focus on customer service and guest satisfaction.

Responsibilities

• Manage all front and back of house day-to-day operations.
• Preserve excellent levels of customer service.
• Lead staff recruiting, training, schedules, payroll, and performance improvement.
• Assess staff performance and conduct appraisals.
• Ensure health and safety policy adherence.

Skills

Front of house

Back of house

Customer service

Leadership

Staff management

Recruiting

Training

Scheduling

Payroll

Performance improvement

Health and safety

Policy compliance

Profit goals

Guest relations

Job description

• Manage all Front and Back of the house day-to-day operations


• Preserve excellent levels of customer service


• Strong Leadership Skills


• Manage staff in all aspects: including recruiting, training, schedules, payroll, staff complaints, and performance improvement procedures


• Assess staff performance, conduct appraisals, and strategize for improving staff performance


• Maintains professional relationships with all coworkers and guests


• Ensures that the health and safety policy (I.e., workers' comp procedures and allergy procedures) is adhered to


• Implement, monitor, adhere to, and enforce compliance with all Company policies, procedures, and standards where local, state, and federal laws are applicable


• Responsible for the profit goals of the operation


• Identify customers' needs and respond proactively to all their concerns


• Lead their teams: recruiting, training, and follow-up


• Provide open-door communication and nurture an ownership environment with emphasis on motivation and teamwork


• Reporting of sales results and productivity to the company management


• Analyzes financial statements for the operations (income and expenses) relative to budgeted goals and takes corrective measures as necessary


• Performs other duties as assigned


• Willingness to learn


• Restaurant experience REQUIRED

Why work with us...

We offer competitive compensation packages and benefits. We offer training to develop the technical and managerial skills you need to advance your career. Long tenured existing employees and managers.

JOB ID: 181623#post

Andrea Dunne