Restaurant Manager

Goodwin Recruiting; Waterbury (CT); On-site; USD 70,000 - 110,000; Full time

Job summary

Goodwin Recruiting seeks an experienced General Manager to oversee daily restaurant operations in Waterbury, CT. You will manage front and back of house teams, drive exceptional guest service, and lead recruiting, training, and performance initiatives.

The role emphasizes optimizing profitability, enforcing safety policies, and delivering strong financial results through team leadership and customer-centric service. On-site position with competitive compensation.

Qualifications

• Restaurant experience required.
• Strong leadership skills.
• Experience managing front and back of house operations.

Responsibilities

• Manage all front and back of house day-to-day operations.
• Preserve excellent levels of customer service.
• Assess staff performance, conduct appraisals, and strategize for improving staff performance.
• Ensure health and safety policies are adhered to.
• Enforce compliance with all company policies and applicable laws.
• Responsible for the profit goals of the operation.
• Identify customers’ needs and respond proactively to concerns.
• Lead teams: recruiting, training, and follow-up.
• Provide open-door communication and foster an ownership culture.
• Report sales results and productivity to management.
• Analyze financial statements relative to budgeted goals and take corrective actions.

Skills

Front of house management

Back of house management

Customer service

Staff leadership

Recruiting

Training

Payroll

Staff performance

Safety compliance

Budget management

Sales reporting

Job description

• Manage all Front and Back of the house day-to-day operations
• Preserve excellent levels of customer service
• Strong Leadership Skills
• Manage staff in all aspects: including recruiting, training, schedules, payroll, staff complaints, and performance improvement procedures
• Assess staff performance, conduct appraisals, and strategize for improving staff performance
• Maintains professional relationships with all coworkers and guests
• Ensures that the health and safety policy (I.e., workers’ comp procedures and allergy procedures) is adhered to
• Implement, monitor, adhere to, and enforce compliance with all Company policies, procedures, and standards where local, state, and federal laws are applicable
• Responsible for the profit goals of the operation
• Identify customers’ needs and respond proactively to all their concerns
• Lead their teams: recruiting, training, and follow-up
• Provide open-door communication and nurture an ownership environment with emphasis on motivation and teamwork
• Reporting of sales results and productivity to the company management
• Analyzes financial statements for the operations (income and expenses) relative to budgeted goals and takes corrective measures as necessary
• Performs other duties as assigned
• Willingness to learn
• Restaurant experience REQUIRED

Why work with us...

We offer competitive compensation packages and benefits. We offer training to develop the technical and managerial skills you need to advance your career. Long tenured existing employees and managers.

JOB ID: 181564#post

Andrea Dunne