Restaurant Manager

The Northport Hotel; Village of Northport (NY); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking an experienced Restaurant Manager to lead their team in a bustling dining environment. This role focuses on delivering exceptional guest experiences while managing all aspects of the restaurant operations. The ideal candidate should possess strong leadership and communication skills, with a passion for customer service and a keen understanding of food and beverage. Join a dedicated team in a vibrant setting where your contributions will be valued, and opportunities for advancement are plentiful. If you thrive in a fast-paced environment and are eager to make a difference, this position is perfect for you.

Benefits

Competitive salary

Employee discounts

Health insurance

Opportunity for advancement

Training & development

Qualifications

• 2+ years of experience in restaurant management or similar role.
• Strong leadership and communication skills are essential.

Responsibilities

• Manage the entire restaurant operation and ensure guest satisfaction.
• Recruit, train, and oversee restaurant staff while controlling costs.

Skills

Customer service management

Leadership skills

Communication skills

Problem-solving skills

Time-management skills

Team player

Education

2+ years of experience as a Restaurant Manager

2+ years of experience in customer service management

Tools

Restaurant management software

Computer literacy

Job description

Benefits:

1. Competitive salary
2. Employee discounts
3. Health insurance
4. Opportunity for advancement
5. Training & development

Restaurant Manager, Northport Hotel

The Northport Hotel located in historic Northport Village is looking for an experienced and passionate Restaurant Manager to join our team. The Northport Hotel is a boutique hotel featuring a casual fine-dining restaurant. We are looking for a team leader that is fully focused on guest service and the overall dining experience. If you are energetic, outgoing and enjoy working with a dedicated team then the Northport Hotel will be a good fit. The restaurant is a high-volume restaurant serving lunch, brunch, pre and post-theater dining options as well as dinner 7 days per week.

As a Restaurant Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience.

To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.

JOB DUTIES:

1. Manage and oversee the entire restaurant operation
2. Deliver exceptional guest services
3. Ensuring guest satisfaction
4. Respond efficiently to customer questions and complaints
5. Organize and supervise shifts
6. Manage and lead staff
7. Develop hourly and salary staff
8. Hire new employees
9. Training and evaluate staff performance
10. Control costs and minimize waste
11. Create and nurture a positive working environment
12. Implement innovative strategies to improve productivity and sales

JOB REQUIREMENTS:

1. Ideally, 2+ years of experience as a Restaurant Manager or similar role
2. Ideally, 2+ years of experience customer service management
3. Extensive food and wine knowledge
4. Computer literacy
5. Familiarity with restaurant management software
6. Experience in event planning
7. Strong leadership, motivational and people skills
8. Good financial management skills
9. Critical thinker and problem-solving skills
10. Team player
11. Good time-management skills
12. Great interpersonal and communication skills