Restaurant Manager

KINGDOM POT PTE. LTD.; Town of Islip (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

A dynamic restaurant seeks a dedicated supervisor to ensure excellent customer service and oversee daily operations. Responsibilities include resolving customer issues, managing housekeeping, and maintaining communication with the marketing department. Ideal candidates will have a diploma/degree and at least 3 years of relevant supervisory experience.

Qualifications

• 3 Years experience as supervisor in hotel/restaurant is required.
• Spoken/Written English proficiency necessary.

Responsibilities

• Resolving customer issues and ensuring high standards of customer service.
• Manage housekeeping duties to maintain cleanliness & hygiene.
• Handle administrative tasks like stock ordering and duty rostering.

Skills

Customer Service

Communication

Teamwork

Education

Diploma/Degree in any field

Job description

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English