Restaurant Manager

Four Seasons Hotel; San Francisco (CA); On-site; USD 75,000 - 78,000; Full time

Job summary

A leading luxury hotel seeks a Restaurant Manager for its high-volume venue, MKT. The ideal candidate will oversee daily operations, ensure guest satisfaction, and lead a team of staff in a dynamic environment. This is a fantastic opportunity for a creative leader passionate about hospitality, offering competitive compensation and benefits.

Benefits

Market-leading pay and benefits

401(k) Retirement Plan

Complimentary Accommodation at other Four Seasons Hotels

Employee Meals

Paid holidays, vacation, and sick days

Qualifications

• Minimum of two years’ experience leading a high-volume bar required.
• Strong ability to prioritize, organize, and manage competing priorities.
• Excellent proficiency in reading, writing, and oral English.

Responsibilities

• Oversee Restaurant and Bar operations including human resources and profitability.
• Train and evaluate employees, ensuring high standards of service.
• Control labor and operating expenses through effective scheduling.

Skills

Leadership

Problem-Solving

Communication

Organizational Skills

Education

Designated mixologist education/certification

Tools

Microsoft Office

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A modern oasis in the city's most exciting location. At the epicentre of San Francisco stands the city’s iconic hotel, where business ideas emerge, loved ones connect and life’s most important celebrations happen. When you’re not shopping at Union Square, enjoying the city’s diverse culinary scene or exploring one of the Bay Area’s top attractions, unwind in our newly renovated guest rooms, designed to represent the natural beauty of San Francisco’s fog, redwood trees and ocean.

Four Seasons Hotel San Francisco overlooks Yerba Buena Gardens and is located just steps away from the City's Financial District, Union Square shopping, the Moscone Convention Center, the Museum of Modern Art, and the Contemporary Jewish Museum, amid the city's finest cultural and dining venues.

We are actively searching for a personable and creative leader to become R estaurant Manager of MKT at Four Seasons Hotel San Francisco!

The Role - Overview

The Restaurant Manager will have overall responsibility of Restaurant and Bar operations, which includes, but is not limited to: human resources, profitability and sales growth, menu development and overall promotion of the venue.

The Restaurant Manager acts as a brand representative by reinforcing the company goals, visions and mission statement while ensuring standards of quality, experience and service are accomplished – both in and out of the Hotel. Additionally, s/he is responsible for keeping the leadership team promptly and fully informed of all significant matters (i.e. issues, challenges, unusual matters and anything that could better overall operations/financials/guest experience), taking prompt corrective action when necessary or suggesting alternative courses of action.

Essential Functions
This list is not all –inclusive and should only be used as an overview of all actual responsibility.

• Select, train, evaluate, lead, motivate, coach, and

• discipline all employees, supervisors and assistant managers in the Hotel’s Restaurant and Bar to ensure that established cultural and core standards are met.

• Responsible for long-range strategic planning for outlet operation.

• Provide recognition, promote good public relations and act as spokesperson for the bar internally and within the greater community and neighborhood.

• Handle complaints, concerns or special requests for guests, clients, and group contacts.

• Provide expert knowledge of food, wine and spirits.

• Ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience while following and maintaining all local, state, and federal laws relating to alcohol service and consumption.

• Work closely with the Director of Restuarant and Bar, Executive Chef and Sous Chefs to design an effective spirit and cocktail menu and wine list while ensuring excellent product quality at a fair price.

• Attend regular operational meetings to ensure effective coordination and cooperation between departments.

• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.

• Be the driving force behind innovative promotions and offers to increase revenue/profit

• Develop relationships with key suppliers and industry associates, ensuring solid partnershipswiththose who will contribute to the success of MKT Restaurant and Bar

• Achieve revenue and profit targets, participate in drafting and implementation of the marketing plan, drive up selling programs

• Inspect and ensure the work area is in good condition at all times and up to date with Ecosure requirements

• Responsible for management of restaurant and bar inventory.

• Support team members to take part in cocktail competitions to enhance their growth and exposure

• Other duties as assigned.

Qualifications & Experience

• Minimum of two years’ experience leading a prominent, high-volume bar required.

• Previous supervisory/management responsibility required. Union environment experienced preferred.

• Designated mixologist education/certification(s) preferred.

• Be able to make quick decisions and work in a hectic and diverse work

• Strong ability to prioritize, organize, and manage competing priorities.

• Possess well-developed leadership and problem-solving skills.

• Must be able to build and maintain business relationships.

• Must be able to maintain confidential information.

• Excellent reading, writing, and oral proficiency in the English language.

• Accuracy and attention to detail are required as well as proficiency in all Microsoft Office products.

• A creative mind with a passion to be ahead of trends is essential.

• Requires a flexible schedule in order to accomplish all major responsibilities and be visible in the operation during key events and operational needs

What to Expect:

• Salary Range: $75K to $78K

• Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)

• 401(k) Retirement Plan

• Complimentary Accommodation at other Four Seasons Hotels and Resorts

• Complimentary Employee Meals

• Be yourself and become a member of a work family that cares about you and invests in your development

• Master your craft here and abroad! Seasonal “Task Force” opportunities are available

• Employee engagement at all levels, where your thoughts and ideas are not only heard but actioned

• Paid holidays, vacation, and sick days

• Culinary, retail and wellness experiences at special rates

• … and so much more!

If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format.

To learn more about Four Seasons Hotel San Francisco: http://www.fourseasons.com/sanfrancisco/.

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People and Culture Department at 415-633-3465.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf