Restaurant Manager

Shake Shack; San Francisco (CA); On-site; USD 65,000 - 84,000; Full time

Job summary

Shake Shack is seeking a Restaurant Manager to lead daily operations in San Francisco. The role emphasizes guest satisfaction, team training, and community engagement within a fast-paced restaurant environment. Candidates should have 2-3 years of management experience, excellent leadership skills, and a passion for hospitality. Join a team committed to high-quality food and service while enjoying competitive benefits.

Benefits

Competitive salary + quarterly performance bonuses

Medical, dental and vision insurance

401(k) plan with company match

Paid time off (3 weeks to start)

Charitable opportunities to give back

Award-winning online training

Career development opportunities

Qualifications

• Experience in a high-volume, fast-paced restaurant setting.
• Aptitude for leading and driving excellence.

Responsibilities

• Manage daily restaurant operations for guest satisfaction.
• Train team members on Shack operations.
• Develop community promotion plans.

Skills

Leadership

Hospitality

Coaching

Communication

Teamwork

Education

2-3 years of Restaurant Management experience

Food handler certification (preferred)

Job description

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Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Job Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations
  
  

Job Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours
  
  

Perks

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

• Competitive salary + quarterly performance bonuses
• Medical, dental and vision insurance
• 401(k) plan with company match
• Paid time off (3 weeks to start)
• Charitable opportunities to give back
• Award-winning on-line training
• Career development opportunities – we are growing!
• Eligibility criteria applies
  
  

Pay Range - $65,187.20 - $83,865.60

Click the "Apply" button above to apply for this opening.

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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