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Dunkin' Donuts is seeking a Restaurant Manager in MA to lead a dynamic team, uphold brand standards, and deliver exceptional guest experiences on a daily basis.
You will balance people, operations, and culture, building a positive work environment where employees feel valued and guests leave with a smile. This role offers growth within a growing brand and opportunities for recognition and advancement.
Great restaurants don’t just happen — they’re led by managers who bring energy, positivity, and support every shift. That’s what being a Dunkin’ Restaurant Manager is all about!
Our Restaurant Managers lead by example, inspire their teams, and make sure every guest leaves with a smile. You’ll balance people, operations, and culture — creating a place where employees want to work and guests love to visit. And yes, you’ll help celebrate the wins — from recognition moments to post-rush celebrations that keep the vibe high and the team engaged!
Lead & Motivate – Inspire and coach a high-performing team to deliver exceptional guest experiences
Build Culture – Create a positive, inclusive, and fun workplace where employees feel valued
Run Operations – Oversee scheduling, inventory, cash handling, and daily systems with accuracy
Develop People – Recruit, train, and grow team members into future leaders
Communicate Clearly – Share expectations, feedback, and recognition regularly
Maintain Standards – Ensure food safety, sanitation, and brand standards are met
Drive Results – Manage costs, maximize sales, and support local marketing initiatives
Celebrate the Wins – Recognize success and keep energy high with post-rush celebrations
Lead by Example – Model positivity, energy, and professionalism in every interaction
Competitive salary + performance-based bonuses
Paid Time Off and flexible scheduling
Medical and dental insurance options
401(k) Retirement Plan
Employee discounts and recognition programs
Discounted tuition for you and your family through SNHU
Real career growth in a growing, people-first brand
1–3 years of restaurant or retail management experience (QSR experience preferred)
Strong leadership, communication, and organizational skills
A hands‑on, lead‑by‑example attitude with a passion for people
Ability to create a positive work culture where team members feel supported
Valid driver’s license and reliable personal transportation
Flexible availability, including weekends and holidays
Lead the way. Own the moment. Celebrate the wins. Build your future with Dunkin’.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, the franchisee will be your employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.