Restaurant Manager

BBQ Holdings, Inc.; Phoenix (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the restaurant industry is seeking a Restaurant Manager to oversee daily operations. The role involves ensuring compliance with health standards, managing staff, and enhancing customer satisfaction. Ideal candidates will have strong leadership skills and previous restaurant experience. Flexibility to work 50 hours weekly is required.

Qualifications

• Previous restaurant experience required, management experience preferred.

Responsibilities

• Oversees food preparation and ensures compliance with health standards.
• Handles customer complaints and ensures satisfaction.
• Manages inventory and food supply purchases.

Skills

Supervisory Skills

Customer Service

Time Management

Organizational Skills

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

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Position Summary

The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant.

Primary Accountabilities

1. Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
2. Ensures customer satisfaction with all aspects of the restaurant and dining experience.
3. Handles customer complaints, resolving issues in a diplomatic and courteous manner.
4. Ensures compliance with alcoholic beverage regulations.
5. Estimates food and beverage costs.
6. Manages inventory and purchases food and supplies.
7. Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
8. Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
9. Collaborates with chefs to develop appetizing menus.
10. Maintains sales records and tracks cash receipts.
11. Prepares and submits operations reports and other documentation requested by the regional manager.
12. Performs other duties as assigned.

Knowledge, Skills, & Abilities

• Education/Certifications: High school diploma or equivalent required.
• Experience: Previous restaurant experience required, management experience preferred.
• Skills/Competencies: Strong supervisory and leadership skills, excellent interpersonal skills focused on customer service, time management, organizational skills, familiarity with food handling and safety guidelines, proficiency with Microsoft Office Suite, flexibility to work a minimum of 50 hours per week.

Physical Requirements

Employees frequently move throughout the workplace, sit, handle objects, reach, balance, stoop, kneel, and communicate verbally. Occasionally lift/move up to 50 pounds. Specific vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.

This description provides a general outline of the job functions and may be amended as needed. It does not constitute a contract or guarantee of employment.