RESTAURANT MANAGER

CESCAPHE LIMITED LLC; Philadelphia (Philadelphia County); On-site; USD 55,000 - 60,000; Full time

Job summary

Cescaphe Event Group is seeking a Restaurant Manager to oversee daily restaurant operations in Philadelphia, ensuring exceptional service and quality standards. You will lead staff, manage schedules, control costs, and drive profitability while preserving the company’s reputation for excellence in events.

The ideal candidate has 3–5 years of restaurant management experience, strong leadership, budgeting skills, and knowledge of food safety regulations.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field; equivalent experience may be considered.
• 3–5 years of restaurant management experience, preferably in high-volume or event-driven settings.
• Experience in budgeting, financial reporting, and inventory management.
• Event planning and execution experience is highly desirable.

Responsibilities

• Lead and manage the restaurant team, guiding operations and maintaining high morale.
• Oversee scheduling, training, and development of staff for service excellence.
• Ensure health and safety regulations are followed and a clean environment is maintained.
• Monitor inventory and coordinate with suppliers for timely delivery of quality products.
• Develop strategies to boost customer satisfaction and repeat business.
• Handle inquiries and complaints promptly to preserve relationships.
• Manage budgeting, forecasting and cost controls to maximize profitability.
• Collaborate with marketing to promote the restaurant and brand awareness.
• Analyze sales and performance data to identify improvements and implement changes.
• Stay updated with industry trends to continually enhance offerings and service.

Skills

Leadership

Communication

Organization

Restaurant software

Financial analysis

Problem solving

Food safety

Education

Bachelor's degree in Hospitality Management

Tools

MS Office

Job description

Job DetailsJob Location: Philadelphia, PA 19106Position Type: Full TimeSalary Range: $55,000.00 - $60,000.00 Salary/yearJob Category: Restaurant - Food Service

Job Purpose:

The Restaurant Manager at Cescaphe Event Group will oversee the daily operations of the restaurant, ensuring exceptional service and quality standards are met. This role requires a dynamic leader who can manage staff, optimize customer satisfaction, and drive profitability while maintaining the company's reputation for excellence in the event industry.

Key Responsibilities:

• Lead and manage the restaurant team, providing guidance and support to ensure efficient operations and high morale.
• Oversee the scheduling, training, and development of staff to ensure a high level of service and professionalism.
• Ensure compliance with health and safety regulations, maintaining a clean and safe environment for guests and employees.
• Monitor inventory levels and coordinate with suppliers to ensure timely delivery of quality products.
• Develop and implement strategies to enhance customer satisfaction and drive repeat business.
• Handle customer inquiries and complaints, resolving issues promptly and effectively to maintain positive relationships.
• Manage financial aspects of the restaurant, including budgeting, forecasting, and cost control to maximize profitability.
• Collaborate with the marketing team to promote the restaurant and increase brand awareness.
• Analyze sales and performance data to identify areas for improvement and implement necessary changes.
• Stay updated with industry trends and innovations to continually enhance the restaurant's offerings and service.

Qualifications

Required Education:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Equivalent experience may be considered.

Required Experience:

• Minimum of 3-5 years of experience in restaurant management, preferably in a high-volume or event-driven environment.
• Proven track record of managing teams and ensuring high-quality customer service.
• Experience in budgeting, financial reporting, and inventory management.
• Previous experience with event planning and execution is highly desirable.

Required Skills and Abilities:

• Strong leadership and team management skills with the ability to motivate and develop staff.
• Excellent communication and interpersonal skills to effectively interact with clients, vendors, and team members.
• Exceptional organizational and multitasking abilities to manage multiple events and restaurant operations simultaneously.
• Proficient in restaurant management software and Microsoft Office Suite.
• Ability to analyze financial data and make informed decisions to improve profitability.
• Strong problem-solving skills and ability to handle high-pressure situations with professionalism.
• Knowledge of food safety regulations and best practices in the hospitality industry.