Restaurant Manager

SSA Group; Panama City (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

SSA Group is seeking a Restaurant Manager for their location at Regency Towers, Panama City Beach. The successful candidate will oversee front-of-house operations, manage guest service levels, and lead staff in delivering an exceptional dining experience. This full-time role demands strong leadership skills and experience in a fast-paced, customer-oriented environment.

Benefits

Medical, Dental, Vision, Life Insurance

401(k) program with company match

Tuition Discount through Partnership College

Meal Plan & Employee Discounts

Vacation or Time Away From Work plan

Paid Leave for qualifying reasons

Paid Bereavement

Qualifications

• Must be at least 21 years of age for alcohol oversight.
• Experience in a busy, customer-facing environment.
• Strong attention to detail and ability to work in variable shifts.

Responsibilities

• Oversee all front-of-house operations and manage guest satisfaction.
• Assist General Manager with payroll and hiring duties.
• Train and support FOH staff while ensuring cleanliness standards.

Skills

Guest service knowledge

Staff leadership

Conflict resolution

Inventory management

Education

ServSafe or Food Handling certification

Two years of restaurant management experience

Tools

POS systems

Beverage inventory platforms

Guest feedback tools

Job description

Regency Towers, Panama City Beach, Florida, United States of America

Job Description

Posted Friday, May 30, 2025 at 4:00 AM

SSA Group at the Regency Towers in Panama City Beach is looking for a talented Restaurant Manager to join our team!

RESTAURANT MANAGER

Reports to: General Manager

Summary of Company
SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.

SSA was built by families, for families, with a family's sense of love and dedication. We don‘t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve deserve it.

Position Description Oversee all front-of-house operations, including bar and satellite locations, ensuring high levels of guest satisfaction and efficient beverage/supply management. This role champions SSA’s 452 Hospitality Program through leadership in guest experience, staff culture, and innovation in service delivery. This position will have direct oversight of the Kitchen Manager.

Essential Duties and Responsibilities

• Manage all front-of-house operations.
• Assist General Manager with administrative duties such as but not limited to, payroll completion, timesheet tracking, tip reporting, hiring, interviewing, and PDD compliance
• Work closely with Kitchen Manager and GM on shared responsibilities, including food ordering assistance, inventory collaboration, and seasonal par adjustments.
• Order and maintain inventory for Pepsi, Dippin’ Dots, beer/wine/liquor, bar supplies.
• Train, supervise, and support FOH staff.
• Ensure exceptional guest service and cleanliness standards.
• Assist Kitchen Manager and GM with inventory and ordering support.
• Represent the unit in client-facing restaurant/bar events.

Job Specific Knowledge, Skills, and Abilities

• Strong FOH operations and guest service knowledge.
• Inventory and ordering systems for beverages and supplies.
• Staff leadership and conflict resolution skills.
• 2+ years of bartending experience, preferred.

Education and Experience

• Two years of front-of-house or restaurant management experience in a busy, customer-facing hospitality environment such as a beachfront hotel, bar, or resort.
• ServSafe or Food Handling certification preferred.

Position Requirements

• Must be at least 21 years of age to comply with Florida law for handling, serving, and overseeing alcohol operations in a bar or restaurant setting.
• Able to lift up to 50 lbs., stand and walk for extended periods, and perform physical duties associated with FOH operations.
• Must be available to work variable shifts including evenings, weekends, and holidays.
• Proficient in POS systems, beverage inventory platforms, and guest feedback tools.
• Strong attention to detail and urgency in guest-facing environments.
• Must possess or obtain required alcohol handling certifications based on local/state regulations.

Compensation and Benefits

• Full-Time, non-exempt.
• Eligible for overtime pay.
• Vacation or Time Away From Work (TAFW) plan: up to 144 hours based on tenure.
• Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
• Participation in a 401(k) program with a 15% company match (eligible after one year of employment).
• Up to 120 hours of Paid Leave for qualifying reasons including Parental Leave and yours or your families medical conditions.
• Up to 40 hours Paid Bereavement.
• Tuition Discount through Partnership College • On-Demand Pay Program.
• Meal Plan & Employee Discounts

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").

San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

Regency Towers, Panama City Beach, Florida, United States of America