Restaurant Floor Manager

Seaport Entertainment Group; New York (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) with company match

Life insurance coverage

Generous paid time off

Free family meal

50% employee discount

Job summary

Seaport Entertainment Group is seeking a Restaurant Manager to lead the opening and ongoing operations of Flanker Kitchen + Sports Bar & Hidden Boot Saloon. This role oversees the day-to-day management of the venue, championing service standards, culture, and quality so the team delivers an exceptional guest experience.

You will recruit, train, schedule, mentor, and manage hourly staff, partner with the kitchen for timely, well-presented service, and monitor compliance with safety and regulatory

Qualifications

• 2+ years of hospitality management experience in a high-volume upscale restaurant.
• Proven ability to uphold guest service standards in a fast-paced setting.
• Strong organizational and multitasking skills with attention to detail.

Responsibilities

• Lead and manage all front-of-house operations with a regular floor presence.
• Uphold service and performance standards; provide recognition and coaching.
• Recruit, hire, supervise, schedule, and train hourly staff.
• Coordinate with kitchen for timely, well-presented food and smooth service sequence.
• Monitor liquor regulations, DOH, food safety, and sanitation compliance.
• Manage inventory, deliveries, and quality control.

Skills

Hospitality management

Guest service standards

POS systems

Microsoft Office

Communication skills

Flexible schedule

Tools

POS systems

Microsoft Office

Job description

About The Brand

Flanker Kitchen + Sports Bar features a menu of elevated American favorites, including knockout steaks, scratch burgers, premium seafood, savory starters, pizza, salads, and decadent sweet treats. A full beverage program includes signature craft, large-format, and on-draft cocktails, along with an extensive selection of draft and bottled beers.

Flanker Kitchen + Sports Bar features a menu of elevated American favorites, including knockout steaks, scratch burgers, premium seafood, savory starters, pizza, salads, and decadent sweet treats. A full beverage program includes signature craft, large-format, and on-draft cocktails, along with an extensive selection of draft and bottled beers. Complete with the latest in A/V technology and branding capabilities, Flanker is ideal for corporate events and presentations, cocktail receptions, social events, viewing parties, and more.

About The Role

Seaport Entertainment is looking for a Restaurant Manager to help lead the opening and ongoing operations of Flanker Kitchen and Sports Bar & Hidden Boot Saloon. This role is the outlet leader responsible for the day-to-day management of the venue, championing service standards, culture, and quality so the team delivers an exceptional guest experience. Reporting to the General Manager, the Restaurant Manager oversees front-of-house operations, staff performance, and financial results, while partnering closely with the kitchen to ensure a seamless guest experience.

What You Will Do

• Lead, direct, and manage all front-of-house operations, maintaining a regular floor presence and ensuring brand standards are consistently executed.
• Establish and uphold service and performance standards; deliver recognition, coaching as needed.
• Support recruiting, hiring, supervision, scheduling, development, mentoring and training of hourly employees
• Partner with the kitchen team to ensure timely, well-presented food and a coordinated sequence of service.
• Monitor liquor regulations, DOH, food safety, and sanitation compliance;
• Maintain accurate inventory records; schedule and receive food and beverage deliveries, verifying quality and quantity.
• Review sales, labor, and financial reports to track performance, control costs, and identify opportunities.
• Resolve guest complaints and use feedback to drive continuous improvement.
• Conduct regular team meetings to communicate goals, new procedures, and upcoming events.
• Maintain a strong presence during peak periods, including evenings, weekends, and holidays.
• Uphold all company policies, procedures, and health and safety guidelines.
• Perform other duties as assigned.

About You

• 2+ years of hospitality management experience managing the floor of a high-volume upscale restaurant.
• Strong track record upholding guest service standards in a fast-paced setting.
• High energy with effective, influential people skills and a genuine desire to motivate a diverse team.
• Strong organizational and multi-tasking skills with close attention to detail.
• Excellent verbal and written communication skills; comfortable presenting to individuals and groups.
• POS and computer literate, including Microsoft Office, with the ability to learn new systems quickly.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Professional, polished demeanor with a passionate, guest-first approach.

Physical Requirements

• Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards.
• Ability to lift and carry items weighing 10 – 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional) basis.
• Ability to stand for long periods of time.

Compensation range: 70,000 – 80,000 per year

Our Benefits

• Medical, dental & vision coverage
• 401(k) with company match contributions
• Life insurance coverage
• Generous paid time off policy
• Free family meal
• 50% employee discount at our businesses
• A robust employee referral bonus program

GROWTH OPPORTUNITIES

To us, your career is more than a job—its a journey. Whether you’re just starting your career or looking to take the next step, you’ll have access to diverse experiences within restaurants, entertainment, sports, retail, and hospitality to gain exposure across different industries and roles. Our goal is to promote from within, offering mentorship, collaboration, resources and clear paths to advancement as you build valuable skills. In our culture, growth isn’t just encouraged—it’s expected, and we’re here to support you every step of the way.

NOTICE TO THIRD PARTY AGENCIES

Please note that The Seaport Corporation does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, SEG will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Seaport explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Corporation.

This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. The Seaport Corporation reserves the right to change or modify job duties as necessary based on business necessity.