Server Assistant

Seaport Entertainment Management, LLC; United States; On-site; USD 42,981,000 - 57,308,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) with company match

Life insurance coverage

Generous paid time off

Free family meal

50% employee discount

Employee referral bonus program

Job summary

Seaport Entertainment is based at Lawn Club and seeks a Server Assistant for seasonal work. The role involves taking orders, serving beverages, maintaining the dining room, and helping guests make informed decisions to enhance their experience.

Reporting to the General Manager, you will contribute to a polished service standard and daily specials guidance. Base pay starts at $17 per hour with tip credit when applicable, and benefits include healthcare options, 401(k), life insurance, PTO, meal

Qualifications

• 2+ years server experience in a fine dining, high-volume setting.
• Personable demeanor with world-class hospitality.
• Ability to multi-task in a fast-paced environment.
• Clear and compelling communication skills, both written and spoken.
• Ability to work independently and in a team.

Responsibilities

• Deliver a high-quality food and beverage dining experience to all guests.
• Interact with guests, take orders, serve food and beverage, and process transactions.
• Maintain dining ambiance with an enthusiastic and graceful attitude.
• Recommend menu offerings and provide daily specials when appropriate to create a quality guest experience.
• Communicate orders to bar and kitchen by recording guest choices, dietary needs and special requests.
• Demonstrate expert knowledge of all menu items, as well as daily specials. All members of the server team are responsible for being able to effectively describe each dish as well as the ingredients, preparation/techniques, purveyors and allergens.
• Maintain impeccable standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service.
• Maintain proper loss prevention standards including cash handling procedures, tip handling, cash deposits; Count the cash register at the start and close of each shift.
• Adhere to sanitation, safety, and alcohol beverage control policies.
• Complete all assigned side work relevant to guest interactive service, in compliance with 80/20/30 rules.
• Consistently report to scheduled shifts on time and ready to work in proper uniform.
• Performs other duties and responsibilities as per business need.

Skills

Server experience

Hospitality mindset

Communication skills

Teamwork

Flexibility

Job description

About the Role

Seaport Entertainment is looking for a Server Assistant to be based in Lawn Club. Reporting directly to the General Manager, the Server is responsible for taking orders, maintaining the dining room, serving beverages, and helping the guest make informed decisions. In this role servers are expected to use their skills, knowledge, and personality to provide a dining experience that exceeds all expectations.

Seasonal Position: This is a seasonal position expected to last based on business needs.

What You Will Do

• Deliver a high-quality food and beverage dining experience to all guests.
• Interact with guests, take orders, serve food and beverage, and process transactions.
• Maintain dining ambiance with an enthusiastic and graceful attitude.
• Recommend menu offerings and provide daily specials when appropriate to create a quality guest experience.
• Communicate orders to bar and kitchen by recording guest choices, dietary needs and special requests.
• Demonstrate expert knowledge of all menu items, as well as daily specials. All members of the server team are responsible for being able to effectively describe each dish as well as the ingredients, preparation/techniques, purveyors and allergens.
• Maintain impeccable standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service.
• Maintain proper loss prevention standards including cash handling procedures, tip handling, cash deposits; Count the cash register at the start and close of each shift.
• Adhere to sanitation, safety, and alcohol beverage control policies.
• Complete all assigned side work relevant to guest interactive service, in compliance with 80/20/30 rules.
• Consistently report to scheduled shifts on time and ready to work in proper uniform.
• Performs other duties and responsibilities as per business need.

About You

• 2+ years Server experience in a fine dining, high volume setting.
• Personable demeanor, instinctive nature, and ability to deliver world-class hospitality.
• Ability to think quickly and multi-task in a fast-paced environment.
• Strong aptitude for clear and compelling communication, both orally and in writing.
• Ability to work both independently and in a team environment.
• Demonstrate ability to efficiently manage time and prioritize tasks, ensuring prompt service to guests while maintaining a high standard of quality and attention to guest needs.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.

Physical Requirements

Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards. Ability to lift and carry items weighing 10–30 pounds on a regular basis and up to 50 pounds on a regular (or occasional) basis. Ability to stand for prolonged periods of time.

Compensation

Base pay range for this position is paid a minimum wage of $17 an hour and a tip credit is taken when applicable.

Benefits

• Medical, dental & vision coverage
• 401(k) with company match contributions
• Life insurance coverage
• Generous paid time off policy
• Free family meal
• 50% employee discount at our businesses
• A robust employee referral bonus program

Growth Opportunities

Gain exposure across restaurants, entertainment, sports, retail, and hospitality. Access diverse experiences within restaurants, entertainment, sports, retail, and hospitality to gain exposure across different industries and roles. Promote from within, offering mentorship, collaboration, resources and clear paths to advancement.

Notice to Third-Party Agencies

Seaport Corporation does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, SEG will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Seaport explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Corporation.

Legal Disclaimer

This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. The Seaport Corporation reserves the right to change or modify job duties as necessary based on business necessity.