Restaurant Manager

[1001 The STRAT] Stratosphere Gaming, LLC; Las Vegas (NV); On-site; USD 75,000 - 105,000; Full time

Job summary

The STRAT in Las Vegas is seeking a General Restaurant Manager to lead our front-of-house restaurant team, ensuring service excellence, staffing, and smooth daily shift operations. You will coach staff, maintain operational excellence, and align with company standards to deliver a welcoming guest experience across a vibrant hospitality venue.

You will work closely with the General Manager and Assistant Manager to develop training programs, oversee health and safety standards, and ensure

Qualifications

• 3 years of food and beverage experience with leadership responsibility.
• Proven decision-making under pressure in dynamic environments.
• Strong interpersonal and communication skills to coach across all levels.
• Ability to adapt leadership style to changing business needs.
• Commitment to fostering an inclusive, high-performing workplace culture.
• Proactive problem-solving mindset with attention to accountability.

Responsibilities

• Recruit, onboard, schedule, coach, evaluate, and manage department staff to support high performance and alignment with standards.
• Translate organizational goals into actionable staffing plans and ensure timely delivery under leadership.
• Establish and uphold service standards within the department to meet guest expectations.
• Oversee outlet operations including profitability, labor management, hours, quality, and safety.
• Partner with the General Manager to develop and deliver training programs for staff.
• Ensure venue cleanliness and proper functioning of restaurant equipment; coordinate maintenance.
• Maintain health, safety, and sanitation standards per policy and regulatory requirements.
• Monitor daily activities and adjust staffing and plans for events and VIPs.
• Oversee payroll and related administrative duties ensuring accuracy and compliance.

Skills

Food & Beverage Leadership

Staff Coaching

Decision Making Under Pressure

Guest Service Excellence

Effective Communication

Adaptability

Team Leadership

Operational Compliance

Attention to Detail

Education

High School Diploma or Equivalent

Tools

MS Office Suite

Outlook/Excel/Word

Job description

At Stratosphere Gaming, LLC , we don’t just offer jobs — we build careers.

In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description Summary:

As the General Restaurant Manager, you play a critical role in supporting food & beverage operations by leading the front-of-house restaurant team. In this position, you will oversee staffing, service delivery, and daily shift operations, while ensuring alignment with company standards and guest service expectations. Your ability to coach staff, maintain operational excellence, and create a welcoming environment will directly impact guest satisfaction and the overall success of the venue.

Job Description:

Essential Functions and Responsibilities

• Recruit, onboard, schedule, coach, evaluate, and manage department staff to support high performance, engagement, and alignment with company standards and service excellence
• Drive the execution of strategic initiatives by translating organizational goals into actionable plans, ensuring team alignment, accountability, and timely delivery under the guidance of division leadership
• Establish and uphold service standards within assigned department(s), ensuring consistent delivery that meets or exceeds guest expectations and operational goals
• Oversee the operational effectiveness of the outlet, including profitability, labor management, hours of operation, product quality, and compliance with safety and service expectations
• Partner with the venue’s Assistant Manager and General Manager to develop and deliver effective training programs that equip staff with the knowledge and skills to succeed
• Ensure venue cleanliness, organization, and the functionality of all restaurant equipment, coordinating maintenance and repairs as needed
• Monitor and maintain health, safety, and sanitation standards in compliance with internal policies and regulatory requirements
• Stay informed of daily house counts, scheduled events, and VIP activity to adjust staffing and operational plans accordingly
• Review and complete departmental logs, shift reports, and documentation to support operational continuity and transparency
• Oversee payroll and related administrative duties to ensure accuracy, timeliness, and compliance with company policies and regulatory requirements
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned

Qualifications

• 3 years of food and beverage experience; includes leadership or progressive responsibility in restaurant operations
• Proven track record of effective decision-making under pressure and in dynamic environments
• Strong interpersonal and communication skills to influence, coach, and resolve conflict across all levels of the organization
• Ability to adapt leadership style to support changing business needs and team dynamics
• Commitment to fostering an inclusive, respectful, and high-performing workplace culture
• Proactive problem-solving mindset with a focus on accountability and continuous improvement
• Skilled in prioritizing and managing multiple responsibilities to meet deadlines and drive results
• Ability to access and input information using a moderately complex computer system
• Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams

Requirements

• At least 21 years of age
• High School Diploma or Equivalent required
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States
• Work Cards Required based on property location or regional regulations

Physical Requirements

• Frequently push/pull up to 35lbs.
• Frequently lift and/or carry up to 35lbs. at floor, knee, waist, and chest levels
• Frequently squat, kneel, reach, bend, twist
• Regularly sit and work at a desk or computer
• Frequently standing and walking
• Ability to communicate using in-person speech, radios, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Ability to distinguish between shades of color
• Ability to tools or equipment requiring a high degree of dexterity

Work Environment

• Potential Conditions Indoor Smoky Noisy Bright flashing lights Extreme hot & cold temperatures Slippery surfaces Exposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Ready to make your next move the right one? If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

We’re always looking for talent that matches our energy. Introduce yourself and we’ll connect when a role fits your strengths and ambitions. Home to thrilling attractions, renowned dining, and unforgettable views, The STRAT is a landmark destination—and so much more. Our team powers the experience behind the tower, from our 24/7 casino to signature restaurants and must-see entertainment. We embrace innovation, guest service, and internal mobility, creating an exciting environment where careers reach new heights.

If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at [phone].