Restaurant Manager

IHOP; Lake Hiawatha (NJ); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Manager to oversee operations and lead a dedicated team. This role involves managing both front and back of house activities, ensuring compliance with quality and service standards, and driving sales growth. The ideal candidate will possess strong leadership skills and a passion for customer service. With opportunities for advancement and a flexible work schedule, this position offers a rewarding career path in the bustling restaurant industry. If you're ready to make a significant impact in a vibrant environment, this is the role for you.

Benefits

Competitive Pay

Flexible Hours

Paid Training

Opportunities for Advancement

Qualifications

• High school diploma or equivalent experience required.
• Basic computer skills are a plus.

Responsibilities

• Manage front and back of house operations focusing on profitability.
• Ensure compliance with SOP in recruitment, training, and operations.
• Handle guest complaints professionally and promptly.

Skills

Leadership

Customer Service

Financial Management

Problem Solving

Communication

Education

High School Diploma

Tools

MS Excel

MS Word

Email

Job description

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The IHOP Restaurant Manager reports directly to their General Manager and supervises the restaurant's employees. The primary responsibilities include managing front and back of house operations with a focus on profitability and sales growth while maintaining IHOP's standards of quality and service.

Responsibilities include:

1. Executing annual financial, local restaurant marketing, guest service, and human resource objectives as defined by IHOP SOP and the restaurant's operations plan.
2. Developing and maintaining professional relationships with employees and franchisee organization.
3. Managing the restaurant floor, engaging with guests, and handling complaints professionally and promptly.
4. Ensuring compliance with SOP in recruitment, training, operations, food safety, sanitation, and security.
5. Supervisory duties such as hiring, training, performance appraisal, rewarding, disciplining, and resolving issues.
6. Completing reports and maintaining personnel files accurately and timely.
7. Availability to work days, nights, and weekends.

Benefits:

• Competitive Pay
• Flexible Hours
• Paid Training
• Opportunities for Advancement

Requirements:

• High school diploma or equivalent experience.
• Ability to speak, read, and interpret English documents, and communicate effectively with employees and guests.
• Basic computer skills including Email, MS Excel, MS Word are a plus.

Additional Information:

This description is not all-inclusive. Preferred industries include restaurants.

Job Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Restaurants