Restaurant Manager

Troon; Lake Harmony (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare Benefits

401(k) retirement

Paid time off

Bonuses/Commissions

Job summary

Boulder View Tavern in Lake Harmony, PA, is seeking a Restaurant Manager to lead daily operations and uphold Troon’s hospitality standards.

You will supervise service staff, maintain quality, manage cash, and help drive revenue while ensuring guest satisfaction at this fast-paced property.

As part of the Troon family, you’ll contribute to a global leader in golf and community management, with opportunities to learn and grow.

Qualifications

• AA degree or six months to one year related experience.
• Equivalent combination of education and experience.
• Strong leadership and customer-service oriented mindset.

Responsibilities

• Organizes pre-shift meetings to review specials and menu changes.
• Keeps restaurant clean, stocked, and organized; schedules maintenance.
• Monitors food quality and service standards across areas.
• Greets guests at tables to ensure satisfaction.
• Manages cash handling procedures and pricing accuracy.
• Develops revenue forecasts and monitors the restaurant budget.
• Oversees daily activities: serving, bussing, seating, room service.
• Interviews, hires, trains, and directs staff; handles performance issues.
• Develops training programs and tests for comprehension.

Skills

Leadership

Communication

Time management

Customer service

Problem solving

Team building

Education

AA degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Outlook

Job description

Boulder View Tavern
Lake Harmony, PA 18624, USA

Description

Boulder View Tavern, located in Lake Harmony, PA, is pleased to announce an excellent career opportunity for a Restaurant Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part ofTroon, you’ll contribute to a global leader in golf and community management.

General Purpose:

Develops,implementsandmaintainsquality standards for restaurantfacility, including supervision and direction of service staff. Ensures excellent customer service standardsaremaintained.

• Organizes and conducts pre-shift meetings to review specials, menu changes, house counts, etc.
• Ensures that the restaurant and restaurant facilitiesare keptclean,well stockedand organized. Checks the maintenance of all equipment in the restaurant and schedules needed maintenance and repair.
• Circulates throughout the restaurant facilities and kitchen areas to visuallymonitorandtake action to ensurefood quality and service standards are met.
• Greetsguests at tables to ensure complete customer satisfaction attention to guest needs.
• Ensures established cash handling proceduresareutilizedto accurately charge customers.
• Creates revenue forecasts and reports. Monitorsrestaurantbudget.
• Oversees daily restaurant activities toinclude:serving tables, bussing tables, seating guests, roomserviceand general clerical/cashier duties.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Manages department members that mayinclude, butis not limitedto:Food and Beverage Supervisor, Host, Server, Cashier.
• Assures that effective orientation and trainingare givento each new associate. Develops ongoing training programs and tests for comprehension.
• Regular and reliable attendance.
• Incorporates safe work practices in job performance.

Education/Experience:

Associate’s degree (AA); or six months toone yearrelated experience and/or training; or equivalent combination of education and experience.

Physical Demands:

Frequently stands, walks, talks and hears.Regularly useshands, reaches with hands and arms. Occasionally sits, climbs, balances, stoops, kneels, crawls, crouches,tasteor smells.Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds.

Occasionally works in extreme heat, wet or humid conditions (non-weather). Occasionally works in outdoor weather conditions.Noiselevel is moderate.

Certificates/Licenses:

ServSafeCertified Food Manager (Food & Alcohol) or TIPSequivalent.

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may berequiredin order toperform the duties of the job (the associates maybe requiredto communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English)
• Must meet state age requirements for handling alcoholic beverages
• Working knowledge of wine,spiritsand regional cuisines
• Demonstrates Leadership ability including skills to communicate and express ideas and directives clearly to associates
• Strong problem analysis and problem resolution skills
• Strong multi-tasking,organizationaland time management skills to ensure a quick response to client needs.
• High levelof active listening skills and strong client service skills which includes the ability to resolve issues/complaints with tact and diplomacy
• Strong written and verbal communication skills
• Strong leadership and people management skills
• Professional and courteous demeanor
• Ability to createhigh performanceteams and to bea strong teamplayer
• Demonstrate a strong commitment to company values
• Organizational development abilities with a strong focus on individual and team advancement
• Computerproficiencyin Microsoft products such as Word, Excel,PowerPointand Microsoft Outlook
• Ability tomaintaineffective financial accountability to the company and to the ownership
• Complete and comprehensive understanding of the physical infrastructure,foodand beverage controls and financialback officesystems of a hospitality/food service environment
• Working knowledge of food and beverage service equipment and current trends.
• Exceptional personal hygiene and positive representation of the organization to Troon employees,clientsand vendors

This job description is not an exclusive or exhaustive list of all job functions that an associate in this positionmay be askedto perform from time to time.

Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Eligibility for Bonuses, Commissions, Service Charge, Employee Meals

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.