Restaurant Manager

The Copper Cellar Family of Restaurants; Knoxville (TN); On-site; USD 52,000 - 68,000; Full time

Job summary

Calhoun's Restaurant in Knoxville is seeking a Manager to join one of their locations. The manager will lead with strong hospitality focus, oversee guest service, and support the management team in recruiting, training, and developing FOH/BOH staff.

The role emphasizes high standards of service, guest satisfaction, and collaboration with the management team to meet budgets and goals while ensuring safe, efficient operations.

Qualifications

• 2–5 years of Casual Dining, Upscale Casual Dining or Fine Dining experience
• Strong leader with a positive attitude and passion for hospitality
• Excellent communication skills and attention to detail
• Outstanding leadership skills with ability to train and develop your team

Responsibilities

• Establishes Guest Service and satisfaction as a priority through personal example
• Respond to Guest complaints and resolves them to encourage return visits
• Assist the Management Team with recruiting, retaining, training and developing FOH/BOH staff
• Assist Management Team in executing plans to improve Guest experience and loyalty
• Assist the Management Team in achieving targeted budgets, goals and objectives
• Assist Management Team in community involvement programs and marketing runs
• Assist Management Team to ensure profitability within cost and labor guidelines
• Assist Management Team in controlling expenses to minimize waste while maintaining quality
• Manage safety by identifying hazards and acting promptly
• Ensure daily restaurant paperwork is completed accurately (daily sheets, payroll, POs, deposits)

Skills

Strong leadership

Excellent communication

Attention to detail

Team development

Job description

Calhoun's Restaurant is looking for a Manager to join one of their Knoxville locations!

A Manager is a leader who plays an important role in the support and decision making for our restaurants. This individual is organized and displays excellent communication skills.

Primary Responsibilities

• Establishes Guest Service and satisfaction as a priority through personal example
• Respond to Guest complaints and resolves them in a way that ensures the Guest will return again quickly and ensures that every Guest leaves happy before leaving building
• Assist the Management Team with recruiting, retaining, training and developing both FOH/BOH staff who are enthusiastically dedicated to delivering the highest level of Hospitality to the Guest
• Assist Management Team in executing all plans to improve Guests' restaurant experience and increase Guest loyalty
• Assist the Management Team in achieving targeted budgets, goals and objectives
• Assist the Management Team in community involvement programs and marketing runs
• Assist the Management Team to ensure the profitability of restaurant operations by operating within cost of goods and labor productivity guidelines without compromise to providing quality food and exceptional service
• Assist Management Team in controlling other direct operating expenses such as utilities, small-wares, etc., to minimize expense without adversely affecting operations
• Manage others work safely by being alert and taking action regarding safety hazards
• Ensure that all daily restaurant paperwork is completed accurately and on a timely basis including but not limited to: daily sheets, payroll, purchase orders, bank deposits, employment-related forms, etc.

Requirements

• 2-5 years of Casual Dining, Upscale Casual Dining or Fine Dining Experience
• Strong leader with a positive attitude, enthusiasm and a passion for Hospitality
• Excellent communication skills and a strong attention to detail
• Outstanding leadership skills with the ability to effectively communicate, train and develop your team