Restaurant Manager

Paycom - ATS; Houston, Northern (TX, KY); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Weekly payroll

401(k) with company match

Medical, dental, and vision benefits

Paid time off

Employee dining discounts

Career growth opportunities

Job summary

Goode Company seeks a Restaurant Manager to lead daily front-of-house operations at our Memorial Houston location. You will coach staff, ensure outstanding hospitality, supervise service, and collaborate with kitchen and Home Office partners to drive guest satisfaction and sales.

Responsibilities include shift leadership, staff development, managing labor and costs, ensuring food safety standards, and representing Goode Company in the community. Bilingual not required but a plus.

Qualifications

• 2+ years of supervisory or management experience in a full-service restaurant.
• Proven ability to deliver exceptional hospitality and guest service.
• Strong communication and organizational skills.

Responsibilities

• Lead assigned shifts and maintain front-of-house standards.
• Coach and develop team members to improve performance and service quality.
• Drive guest satisfaction, handle escalation, and resolve concerns promptly.
• Assist in managing labor, costs, and service timelines to meet goals.

Skills

Front-of-house leadership

Guest hospitality

Team coaching

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

# Restaurant Manager[KC2] Kitchen & Cantina - Memorial - Houston, TX 77024; [KC1] Kitchen & Cantina - Woodlands - Shenandoah, TX 77380; [KC3] Kitchen & Cantina - Heights - Houston, TX 77008; [KC4] Kitchen & Cantina - River Oaks - Houston, TX 77019## OverviewCategoryRestaurant Management## Description# About Goode Company & The RoleFor nearly 50 years, Goode Company has been bringing people together through authentic Texas hospitality, exceptional food, and memorable experiences. As a family-owned company, we've built our reputation on genuine relationships, operational excellence, and a commitment to serving our guests and communities with pride.As a Manager, you help lead the restaurant's daily front-of-house operation and serve as a visible ambassador of Goode Company hospitality. You create exceptional guest experiences, coach team members, and support business results. You are expected to actively contribute to growing our customer base by building and developing relationships with guests and team members, while partnering with vendors, community partners, local businesses, and Home Office teams.# Essential Duties & Responsibilities## Leadership & Hospitality* Champion Goode Company's mission, values, and culture in every aspect of the operation.* Deliver exceptional hospitality by ensuring every guest receives an outstanding dining experience.* Lead shifts with integrity, ownership, accountability, and professionalism.* Build trusting relationships with guests and team members and communicate effectively with internal partners.* Support a welcoming environment that anticipates guest needs and exceeds expectations.## Customer Growth & Relationship Building* Grow our customer base by fostering meaningful relationships with guests, team members, vendors, community partners, and local businesses. Through strong relationships both internally and externally, help strengthen our culture, increase guest loyalty, expand community engagement, and drive the continued success of the restaurant and the Goode Company brand.* Represent the restaurant positively in the local community and support approved promotions, events, and partnerships.* Share guest feedback and relationship opportunities with the General Manager and relevant Home Office partners.## Operational Excellence* Lead assigned shifts and ensure front-of-house standards are consistently executed.* Investigate and resolve guest concerns promptly and professionally, escalating when appropriate.* Ensure front-of-house and back-of-house teams communicate and collaborate to deliver seamless guest experiences.* Support menu launches, seasonal features, promotions, and operational initiatives.* Monitor service, cleanliness, product presentation, and readiness throughout the shift.## Financial Leadership* Support the General Manager and Assistant General Manager in managing labor, sales, and operating expenses.* Identify opportunities to improve sales, guest loyalty, and the overall customer experience.* Complete required shift, sales, labor, and operational reporting accurately.## Food Safety & Facility Management* Follow Company food safety, sanitation, allergen awareness, and workplace safety standards.* Monitor compliance with health, safety, and fire regulations during assigned shifts.* Ensure facilities, equipment, and guest areas are clean, safe, and operating efficiently.## Talent Development* Help recruit, onboard, train, coach, and retain exceptional team members.* Provide regular feedback and support team member development.* Foster accountability, teamwork, continuous learning, and professional growth.* Maintain appropriate staffing and communicate scheduling or performance concerns to leadership.# Benefits* Weekly Payroll* 401(k) with Company Match* Company-Subsidized Medical Insurance* Dental, Vision & Supplemental Benefits* Paid Time Off* Employee Dining Discounts* Career Growth & Development Opportunities* And much more!## Qualifications# Qualifications* High school diploma or equivalent required; hospitality, restaurant management, or business education preferred.* Minimum 2 years of recent supervisory or management experience in a full-service restaurant.* Demonstrated success leading front-of-house teams and delivering exceptional hospitality.* Experience coaching team members and supporting sales, labor, food cost, or guest service goals.* Strong communication, organization, judgment, and problem-solving skills.* Proficiency with Microsoft Office (Word, Excel, Outlook, Teams).* Bilingual (English/Spanish) is a plus.# Certifications* Food Safety Manager Certification* Food Allergen Certification* TABC Certification# Physical RequirementsWhile performing the duties of this position, employees regularly stand, walk, bend, reach, use their hands, and communicate verbally. Employees must frequently lift up to 25 pounds and occasionally lift up to 50 pounds.