Restaurant Manager

Dunkin' - Franchisee Of Dunkin Donuts; Harwich (MA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Vacation time

Health and Dental Insurance

Free meals and drinks while you work

Tons of opportunity for growth

Job summary

Dunkin' - Franchisee Of Dunkin Donuts in Harwich, MA is looking for enthusiastic individuals to join their team. The role emphasizes customer service, employee development, and maintaining brand standards. Successful candidates should have previous fast food experience and display strong leadership and communication skills. The position offers a competitive salary, vacation time, health insurance, and an opportunity for growth. Candidates must arrive on time and be passionate about serving guests with a great product.

Qualifications

• Strong verbal and written communication skills.
• Previous fast food/quick service restaurant experience required.
• Previous managerial experience strongly preferred.

Responsibilities

• Maintain a customer service focus and passion for results.
• Hire, train, and develop employees.
• Create and maintain a guest first culture.

Skills

Customer service skills

Leadership skills

Communication skills

Job description

Overview

We are seeking hard working, enthusiastic individuals who are passionate about Dunkin' brands. Our team is committed to making our guests day by serving them with a great product to keep them running.

What We Offer

• Competitive salary
• Vacation time
• Health and Dental Insurance
• Fun, fast paced environment
• Free meals and drinks while you work
• Tons of opportunity for growth!

What You’ll Do

• Maintain a customer service focus, passion for results, and a desire to develop a great team
• Hire, train and develop employees, communicating job expectations and providing feedback
• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards and systems are executed
• Prepare and complete action plans; implement production, productivity, quality and guest service standards
• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set sales goals and track results

Qualifications

• Arrives on time
• Great with guests
• Can foresee problems before they occur
• A leader and role model for the employees
• Previous managerial experience strongly preferred
• Previous fast food/quick service restaurant experience required
• Top-notch customer service skills
• Strong verbal and written communication skills
• Excellent leadership skills