Restaurant Manager

Dunkin' - Franchisee Of Dunkin Donuts; Franklin (MA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Vacation time

Health and Dental Insurance

Free meals and drinks

Growth opportunities

Job summary

Ontario Trillium Foundation in Franklin, Massachusetts is seeking enthusiastic individuals who are passionate about Dunkin' brands. This role focuses on building a customer-oriented culture while leading, training, and developing a team to achieve service goals.

The ideal candidate will ensure safe and productive restaurant operations, control costs, and implement effective marketing strategies, fostering a fun and fast-paced environment with growth opportunities.

Qualifications

• Must be able to maintain a focus on customer service.
• Experience in hiring and training employees is necessary.
• Ability to control costs and manage restaurant operations effectively.

Responsibilities

• Maintain a customer service focus and develop a strong team.
• Hire, train, and provide feedback to employees.
• Create and maintain a guest-first culture.
• Ensure shifts are properly staffed for guest service.
• Follow safety and sanitation guidelines in the restaurant.
• Control costs to maximize profitability.
• Execute marketing promotions and new product roll-outs.

Skills

Customer service focus

Team development

Problem solving

Job description

We are seeking hard working, enthusiastic, individuals who are passionate about Dunkin' brands. Our team is committed to making our guests day by serving them with a great product to keep them running.

What We Offer:

• Competitive salary
• Vacation time
• Health and Dental Insurance
• Fun, fast paced environment
• Free meals and drinks while you work
• Tons of opportunity for growth!

What You’ll Do:

• Maintain a customer service focus, passion for results, and a desire to develop a great team
• Hire, train and develop employees, communicating job expectations and providing feedback
• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards and systems are executed
• Prepare and complete action plans; implement production, productivity, quality and guest service standards
• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set sales goals and track results

If you're a problem solver, with the ability to build a great team and give clear and precise directions time and time again, then apply today!