Restaurant Manager

Cherokee Grill; Gatlinburg (TN); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k)

Group Life Insurance

Vacation Time

Flex Days

Disability Insurance

Employee Meal Discounts

Job summary

Cherokee Grill in Gatlinburg, TN is seeking an experienced Restaurant Manager to lead operations and guest experiences in a high-volume setting. You will recruit and coach a talented team, Elevate service standards, and drive financial performance while maintaining top quality and cleanliness.

Join a premier dining destination in East Tennessee and help cultivate a positive culture, deliver outstanding food and service, and grow your leadership career.

Qualifications

• 2-5 years of restaurant management experience (preferred in Casual/Upscale Casual/Family Dining).
• Natural leader with energy, confidence and hospitality passion.
• Enjoy developing people and building high-performing teams.
• Strong communication, organization and problem-solving skills.
• Hands-on leader thriving in fast-paced environments and leading by example.

Responsibilities

• Lead from the front to set the standard for hospitality, service and teamwork.
• Recruit, train, coach and develop Front of House and Back of House staff.
• Drive performance by achieving sales, budget, labor, food cost and profitability goals.
• Maintain high standards for food quality, cleanliness, service and restaurant execution.
• Handle guest concerns with professionalism and urgency, resolving issues to the guest's satisfaction.
• Ensure payroll, purchasing, deposits and employment paperwork are completed accurately and on time.

Skills

Leadership

Hospitality

Communication

Team development

Problem-solving

Job description

Restaurant Manager - Cherokee Grill | Gatlinburg, TN

Lead. Inspire. Deliver an Exceptional Guest Experience.

Cherokee Grill is looking for an experienced Restaurant Manager to join our team in Gatlinburg, TN. This is an exciting opportunity for a hospitality-driven leader who knows how to build strong teams, create memorable guest experiences, and drive results in a high-volume restaurant environment.

As a Restaurant Manager, you'll play a key role in the success of the restaurant - from developing talented team members and elevating service standards to managing daily operations and helping achieve financial goals. If you're ready to take the next step in your restaurant leadership career with one of East Tennessee's premier dining destinations, we want to meet you!

What You'll Bring to the Team

• Lead from the front and set the standard for exceptional hospitality, service, and teamwork.
• Create an inviting experience that keeps guests coming back and builds lasting guest loyalty.
• Recruit, train, coach, and develop talented Front of House and Back of House team members.
• Build a positive, high-energy culture where team members feel valued, supported, and motivated to succeed.
• Handle guest concerns with professionalism, urgency, and a genuine commitment to making things right.
• Drive restaurant performance by helping achieve sales, budget, labor, food cost, and profitability goals.
• Maintain high standards for food quality, cleanliness, service, and overall restaurant execution.
• Support local marketing and community involvement initiatives that strengthen the restaurant's connection to Gatlinburg.
• Promote a safe workplace by identifying concerns and taking action to protect both guests and team members.
• Ensure payroll, purchasing, deposits, employment paperwork, and other administrative responsibilities are completed accurately and on time.

What We're Looking For

• 2-5 years of restaurant management experience, preferably in Casual, Upscale Casual, or Fine Dining.
• A natural leader with energy, confidence, and a genuine passion for hospitality.
• Someone who enjoys developing people and building teams that perform at a high level.
• Strong communication, organization, and problem-solving skills.
• A hands-on leader who thrives in a fast-paced environment and leads by example.
• A commitment to delivering outstanding food, service, and guest experiences every day.

Why Join Cherokee Grill?

We believe great restaurants are built by great people. You'll have the opportunity to grow your leadership career while working alongside a team that takes pride in hospitality, teamwork, and creating memorable experiences for every guest.

Benefits Include:

• Medical, Dental & Vision Insurance
• 401(k)
• Group Life Insurance
• Vacation Time
• Flex Days
• Disability Insurance
• Employee Meal Discounts