Restaurant Manager

Smoky Mountain Brewery; Gatlinburg (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading restaurant in Gatlinburg seeks a Manager to enhance guest satisfaction and operational efficiency. The role ensures high-quality service, staff development, and adherence to budgets and profitability. Ideal candidates will have 2-5 years of experience in dining establishments, showcasing leadership and communication skills.

Qualifications

• 2-5 years of experience in Casual, Upscale Casual or Fine Dining.
• Strong leader with positive attitude and passion for hospitality.
• Excellent communication and leadership skills.

Responsibilities

• Establishes guest service and satisfaction as a priority.
• Oversees food quality and restaurant operations.
• Assists in recruiting, training, and developing staff.

Skills

Leadership

Communication

Attention to Detail

Team Development

Job description

Smoky Mountain Brewery is looking for a Manager for their Sevier County locations!

A Manager is a leader who plays an important role in the support and decision making for our restaurants. This individual is organized and displays excellent communication skills.

Primary Responsibilities:

• Establishes Guest Service and satisfaction as a priority through personal example
• Oversees the plate-to-plate Quality of our food
• Assist the Management Team with recruiting, retaining, training and developing both FOH/BOH staff who are enthusiastically dedicated to delivering the highest level of Hospitality to the Guest
• Assist Management Team in executing all plans to improve Guests' restaurant experience and increase Guest loyalty
• Assist the Management Team in achieving targeted budgets, goals and objectives
• Assist the Management Team in community involvement programs and marketing runs
• Assist the Management Team to ensure the profitability of restaurant operations by operating within cost of goods and labor productivity - guidelines without compromise - especially in all BOH areas
• Assist Management Team in controlling other direct operating expenses such as utilities, small-wares, etc., to minimize expense without adversely affecting operations
• Manage others work safely by being alert and taking action regarding safety hazards
• Ensure that all daily restaurant paperwork is completed accurately and on a timely basis including but not limited to: daily sheets, payroll, purchase orders, bank deposits, employment-related forms, etc.

Requirements:

• 2-5 years of Casual Dining, Upscale Casual Dining or Fine Dining Experience
• Strong leader with a positive attitude, enthusiasm and a passion for Hospitality
• Excellent communication skills and a strong attention to detail
• Outstanding leadership skills with the ability to effectively communicate, train and develop your team