Restaurant Manager

Nemacolin; Farmington (Fayette County); On-site; USD 75,000 - 100,000; Full time

Job summary

An established industry player in luxury hospitality is seeking a dynamic Restaurant Manager to elevate the dining experience to new heights. This pivotal role involves overseeing daily operations, ensuring adherence to Forbes Five Star standards, and fostering a collaborative environment among staff. The ideal candidate will possess exceptional leadership and financial management skills, along with a passion for guest relations. Join a prestigious resort that combines elegance with adventure, offering competitive wages and a supportive atmosphere for professional growth. If you thrive in a fast-paced environment and are committed to excellence, this opportunity is perfect for you.

Benefits

Competitive wages

401(k) plan

Paid time off

Health insurance

Exclusive access to community amenities

Recognition programs

Professional development opportunities

Qualifications

• Bachelor’s degree in hospitality management or equivalent experience.
• Experience in a Forbes 4 or 5-star restaurant preferred.

Responsibilities

• Supervise daily operations to ensure flawless dinner shifts.
• Manage financial reports and respond to daily financial data.
• Train and develop staff for high performance and guest satisfaction.

Skills

Leadership

Guest Relations

Financial Management

Staff Development

Wine Knowledge

Communication

Organizational Skills

Education

Bachelor’s Degree in Hospitality Management

Job description

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Description

The Restaurant Manager is responsible for creating a fine dining experience that ensures a positive and memorable guest dining experience. This role oversees all day-to-day operations, including planning and executing all Forbes Five Star Standards, quality assurance, inventory management, forecasting business levels, and front-of-house responsibilities. The manager will collaborate closely with the Outlet Executive Chef to attract and retain top talent and foster a great work environment for all associates. This position is a key leadership role within the Food and Beverage Department’s management team.

Essential Functions

• Direct, plan, supervise, and monitor daily operations to ensure flawless dinner shifts from an execution and guest experience perspective.
• Work closely with the Outlet Executive Chef to attract, select, and train top talent, and create a positive, professional work atmosphere.
• Assist with menu recommendations and collaborate with the sommelier on wine offerings.
• Develop, coach, and engage staff to promote teamwork, satisfaction, and recognition.

Financial Management

• Oversee weekly, monthly, and quarterly financial reports on revenues and expenses.
• Review daily financial reports and respond accordingly.
• Manage salaries, wages, and operating expenses within the approved financial plan and budget.

Guest Satisfaction

• Ensure and maintain Forbes Five Star standards.
• Interact with guests, providing information about the resort and highlighting unique features.
• Address and resolve guest concerns promptly and professionally.

Associate Engagement

• Train and develop staff to ensure high performance and memorable guest experiences.
• Manage, evaluate, and provide feedback to staff.
• Create standard operating procedures to ensure clarity, consistency, and safety.
• Manage work schedules, ensure adequate staffing, and oversee service quality during dining periods.

Knowledge, Skills, and Abilities

• Bachelor’s degree in hospitality management or equivalent experience.
• Experience in a Forbes 4 or 5-star restaurant preferred; exceptional guest relations skills required.
• Strong wine knowledge preferred.
• Proven leadership, communication, managerial, and financial skills.
• Staff development and retention experience.
• Outgoing, professional, collaborative demeanor.
• Ability to multitask, adapt, and problem-solve effectively.
• Excellent organizational and time management skills.
• Fluent in English.

Additional Requirements

• Communicate resort news and conduct daily team meetings.
• Attend all mandatory department and resort meetings.
• Lift/pull/push/carry approximately 10-30 pounds.
• Stand continuously for 90-95% of the time.

Why Work for Nemacolin?

Nemacolin, a world-renowned luxury resort in southwestern Pennsylvania, offers a blend of elegance and adventure, including Forbes-rated hotels, exquisite dining, wildlife habitats, a spa, golf courses, and outdoor activities. Join us to deliver unparalleled experiences and advance your career in a supportive environment.

Associate Perks

• Competitive wages, benefits, discounts, and amenities.
• 401(k) plan, paid time off, health insurance, and more.
• Exclusive access to Wisteria community amenities.
• Recognition programs and professional development opportunities.

Additional Information

Position: Mid-Senior level, Full-time, Management role in Hospitality industry. Located in Morgantown, WV with a salary range of $75,000-$100,000.