Restaurant Manager

Dunkin' | Placido/Faulkner Network; Dennis (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Vacation time

Health and Dental Insurance

Free meals and drinks while you work

Growth opportunities

Job summary

Dunkin' is seeking energetic individuals in Massachusetts to join our restaurant team. You’ll focus on guest satisfaction, maintain brand standards, and help run a fast-paced operation.

You will hire, train, and develop team members, ensuring shifts are staffed and safety guidelines are followed. Great growth opportunities and a supportive team environment await.

Qualifications

• Guest-focused and results-driven with a positive attitude.
• Strong communication and teamwork skills.
• Ability to train and develop a high-performing team.

Responsibilities

• Maintain a customer service focus, passion for results, and a desire to develop a great team
• Hire, train and develop employees, communicating job expectations and providing feedback
• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards and systems are executed
• Prepare and complete action plans; implement production, productivity, quality and guest service standards
• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set sales goals and track results

Skills

Customer service

Team leadership

Hiring & training

Job description

We are seeking hard working, enthusiastic, individuals who are passionate about Dunkin' brands. Our team is committed to making our guests day by serving them with a great product to keep them running.

What We Offer:

• Competitive salary
• Vacation time
• Health and Dental Insurance
• Fun, fast paced environment
• Free meals and drinks while you work
• Tons of opportunity for growth!

What You’ll Do:

• Maintain a customer service focus, passion for results, and a desire to develop a great team
• Hire, train and develop employees, communicating job expectations and providing feedback
• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards and systems are executed
• Prepare and complete action plans; implement production, productivity, quality and guest service standards
• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set sales goals and track results