Restaurant Manager

Dunkin' | Placido/Faulkner Network; Barnstable County (MA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Vacation time

Health Insurance

Dental Insurance

Free meals

Growth opportunities

Job summary

Dunkin is seeking hardworking, enthusiastic individuals who are passionate about our brands. You will join a team dedicated to delivering great products and guest experiences in a fast-paced environment.

Responsibilities include hiring and training team members, maintaining guest-first service, ensuring safety and cleanliness, meeting brand standards, and supporting in-restaurant promotions and sales goals.

Qualifications

• Willingness to promote a guest-first culture and great service.
• Ability to hire, train and develop restaurant staff.
• Focus on safety, sanitation and brand standards.
• Open to working in a fast-paced restaurant environment.

Responsibilities

• Maintain a customer service focus and drive results.
• Hire, train and develop employees with clear expectations.
• Create and maintain a guest-first culture in the restaurant.
• Ensure shifts are staffed to meet guest service goals.
• Enforce safety, food safety and sanitation guidelines.
• Execute brand standards and in-restaurant promotions.
• Set sales goals and monitor performance.
• Contribute to profitability by managing costs.

Skills

Customer service

Team leadership

Hiring & training

Guest experience

Job description

We are seeking hard working, enthusiastic, individuals who are passionate about Dunkin' brands. Our team is committed to making our guests day by serving them with a great product to keep them running.

What We Offer:

• Competitive salary
• Vacation time
• Health and Dental Insurance
• Fun, fast paced environment
• Free meals and drinks while you work
• Tons of opportunity for growth!

What You’ll Do:

• Maintain a customer service focus, passion for results, and a desire to develop a great team
• Hire, train and develop employees, communicating job expectations and providing feedback
• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards and systems are executed
• Prepare and complete action plans; implement production, productivity, quality and guest service standards
• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set sales goals and track results