Restaurant Manager

ACME Marinas; Coinjock (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

ACME Marinas in Coinjock, NC is seeking a Restaurant Manager to oversee daily operations, hire and train staff, greet guests, and ensure a positive dining experience.

You will work with the chef on menus, manage bar inventory, schedule staff, control costs, and uphold safety and health standards.

Qualifications

• High school diploma or equivalent required.
• Bachelors degree in business administration or hospitality/culinary studies is a plus.
• Demonstrated supervisory and leadership capabilities.

Responsibilities

• Oversee daily restaurant operations and guest experience.
• Collaborate with chef on menu planning and inventory management.
• Train and supervise restaurant staff according to policy.
• Ensure compliance with alcoholic beverage regulations and safety standards.
• Manage budgeting and cost control to minimize waste.

Skills

Supervisory skills

Customer service

F&B knowledge

Leadership

Budgeting/financial management

Education

High school diploma or equivalent

Bachelor's degree in Business Administration; hospitality management or culinary schooling is a plus

Tools

Toast experience

Microsoft Office

Job description

Job Summary:

The Restaurant Manager is responsible for overseeing the daily operations of a restaurant and ensuring a positive guest experience. Their duties include hiring and training restaurant staff following company policies, greeting guests, addressing concerns or solving problems with guests, managing the bar/liquor inventory, and creating work schedules for restaurant staff.

Back of House Head Chef and Front of House experience is needed.

Essential Functions/Responsibilities:

• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Coordinates with chef to manage inventory and purchase food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Ensuring incoming staff complies with company policy
• Training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations
• Ensuring all end of day cash outs are correctly completed
• Controlling operational costs and identifying ways to cut waste
• Contribute to annual budget creation with accountability to actual performance against budget
• Maintains sales records and tracks cash receipts.
• Ensure compliance with safety, regulatory and sanitation policies
• Performs other duties as assigned or required.

Required Education and Experience

• High school diploma or equivalent required.
• Bachelors degree in Business Administration; hospitality management or culinary schooling is a plus
• Strong supervisory and leadership skills.
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Experience with food and beverage (F&B) knowledge
• Familiarity with restaurant management software - Toast experience preferred
• Strong leadership, motivational and people skills
• Acute financial management skills
• Proficient with Microsoft Office Suite or related software.
• Credentials in health and safety training

Required Knowledge, Skills and Abilities:

• Ability to exercise good judgment in evaluation situations and making decisions.
• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Enjoys working with the public to provide exceptional customer service
• Adaptable to working in a fast-paced environment
• Must have command of the English language

Physical Demands: Physical abilities required for job.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Able to stand for extended periods of time (90 percent of shift).
• Ability to bend, stoop, lift, rotate, reach
• Ability to lift 50 pounds
• Frequent walking, reaching, bending, turning, and stooping
• Normal vision and hearing ranges required.
• Work tasks will be performed in a kitchen/restaurant environment