Restaurant Manager

IHOP; Charlotte (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Manager to oversee operations and ensure exceptional service at their vibrant establishment. This role involves managing a dedicated team, engaging with guests, and driving profitability through effective leadership and operational excellence. With a focus on quality and service, you'll be pivotal in maintaining high standards while fostering a positive work environment. If you have a passion for the restaurant industry and a knack for management, this opportunity offers a rewarding career path with competitive pay and growth potential.

Benefits

Competitive Pay

Bonus Program

Health Insurance

Dental Insurance

Paid Training

Opportunities for Advancement

Qualifications

• High school diploma or equivalent experience required.
• Effective communication skills are essential.

Responsibilities

• Manage front and back of house operations focusing on profitability.
• Ensure compliance with SOP in recruitment, training, and food safety.

Skills

Communication Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Tools

MS Excel

MS Word

Job description

Join to apply for the Restaurant Manager role at IHOP.

The IHOP Restaurant Manager reports directly to the General Manager and supervises IHOP restaurant employees. The primary responsibilities include managing front and back of house operations with a focus on profitability and sales growth, while maintaining IHOP's standards of quality and service.

Responsibilities Include

1. Executing financial, marketing, guest service, and human resources objectives as defined by IHOP SOP and the restaurant's operations plan.
2. Developing and maintaining professional relationships with employees and franchisee organization.
3. Managing the restaurant floor, engaging with guests, and handling complaints professionally and promptly.
4. Ensuring compliance with SOP in recruitment, training, food safety, sanitation, and security.
5. Supervisory duties including hiring, training, performance appraisal, rewards, discipline, and resolving issues.
6. Completing reports and maintaining personnel files accurately and timely.
7. Availability to work days, nights, and weekends.

Benefits

• Competitive pay
• Bonus program
• Health and dental insurance
• Paid training
• Opportunities for advancement

Requirements

• High school diploma or equivalent experience.
• Ability to speak, read, and interpret documents in English; effective communication skills.
• Basic computer skills (Email, MS Excel, MS Word) are a plus.

Note: This is not an all-inclusive job description.

Additional Details

• Industry: Food & Restaurant
• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Management
• Industry: Restaurants