Restaurant Manager

Pampas Steakhouse; Alpharetta (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Annual salary paid biweekly

Quarterly bonuses

Medical insurance coverage

Paid Time Off (PTO)

Corporate training

Employee discounts on food

Great work environment

50% off menu

Job summary

A fine-dining Argentinian steakhouse in Alpharetta is seeking an experienced Manager. The role involves coordinating operations, engaging customers with exceptional service, and managing staff effectively. Ideal candidates will have a Bachelor's degree and significant restaurant experience along with strong communication and decision-making skills. The position offers a competitive salary paid biweekly, quarterly bonuses, and benefits including medical insurance and paid time off.

Qualifications

• 3+ years of Restaurant experience.
• 2+ years of Restaurant Management in fine dining.
• 2+ years of restaurant management in fine dining.

Responsibilities

• Generate a bond with customers through exceptional service.
• Coordinate daily restaurant operations.
• Respond to customer complaints efficiently.
• Create detailed reports on revenues and expenses.
• Supervise arrivals, conditions of merchandise and shifts.
• Coach and mentor staff to improve productivity.
• Create reports on revenues and expenses weekly, monthly, and annually.
• Maintain a safe and healthy facility by following sanitation standards and regulations.

Skills

Restaurant experience

Communication skills

Negotiation skills

Decision-making

Coaching and mentoring

Strategy and innovation

Coaching and mentoring

Education

Bachelor’s Degree

Job description

We are seeking a passionate, ethical, and proactive professional to join our Pampas Family.

Pampas Steakhouse is Norsan’s award-winning fine-dining Argentinian steakhouse in Johns Creek, GA. Pampas features traditional Argentine cuisine and utilizes the traditional method of grilling “a la parrilla” over oak wood and a bank of hot coals.

Pampas Steakhouse is looking for an experienced Manager to join us.

Manager Responsibilities

• Generate a bond with customers by bringing service with an outstanding personal touch.
• Seek the perfect timing to engage with customers.
• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Revise and/or Supervise the arrival and condition of the merchandise.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils, and cleaning products.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly, and annual revenues and expenses.
• Maintains a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
• Implement policies and protocols that will maintain future restaurant operations.
• Ensures that the Corporate Mission and Values are followed at all times.

Manager skills

• Bachelor’s Degree.
• 3+ years of Restaurant experience.
• 2+ years of Restaurant Management (fine dining concepts).
• Demonstrated effectiveness in written and verbal communication.
• Excellent negotiation skills.
• Strong decision-making abilities.
• Strategy and innovation skills.
• Ability to coach and mentor employees on a one‑on‑one basis as well as in a group.

We offer:

• Annual Salary paid on a biweekly basis.
• Quarterly bonuses may vary according to performance and meeting goals based on sales and operating profit.
• Possibility to buy medical insurance coverage at competitive prices.
• Paid Time Off (PTO).
• Corporate training for different competencies.
• Corporate chaplaincy services and caring team assistance focus on our coworkers' well‑being (physical, emotional, and spiritual).
• Excellent work environment.
• Receive 50% off regular menu prices on your day off on all of our restaurant concepts (Frontera, Luciano's, H&W, and Frankie's).

We’d love to have you join our team.

More about us: https://https://www.pampassteakhouse.com